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- Tasks: Welcome guests, manage check-ins/outs, and ensure a memorable stay.
- Company: Luxury boutique hotel in the heart of Edinburgh.
- Benefits: Service charge, holiday allowance, and career development opportunities.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Excellent communication skills and prior hotel experience preferred.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 988 - 1219 £ per month.
A luxury boutique hotel in Edinburgh is seeking a Hotel Receptionist to handle guest check-ins and check-outs, providing professional and friendly service. You will be responsible for answering queries and ensuring a pleasant experience for every guest.
Ideal candidates will possess excellent communication and organizational skills, with prior hotel experience preferred. Join a dedicated team and enjoy a range of attractive benefits, including service charge, holiday allowance, and career development opportunities.
Guest Experience Agent - Luxury Boutique Hotel employer: Threadneedles Hotel
Contact Detail:
Threadneedles Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent - Luxury Boutique Hotel
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes this luxury boutique hotel special will help you connect with the team and show that you're genuinely interested in providing top-notch guest experiences.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests regularly, it’s crucial to convey warmth and professionalism. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury setting. Choose an outfit that reflects the hotel's style and shows you understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest Experience Agent - Luxury Boutique Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a friendly and professional vibe to our luxury boutique hotel. Don’t be afraid to share a bit about yourself and what makes you passionate about guest experience.
Tailor Your Experience: Make sure to highlight any relevant hotel experience you have in your application. We’re looking for candidates who can demonstrate their communication and organisational skills, so be specific about how your past roles have prepared you for this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dedicated team!
How to prepare for a job interview at Threadneedles Hotel
✨Know the Hotel Inside Out
Before your interview, do some research on the luxury boutique hotel. Familiarise yourself with its history, values, and unique offerings. This will not only impress the interviewers but also help you tailor your answers to show how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Guest Experience Agent, communication is key. Prepare examples of how you've effectively handled guest queries or resolved issues in the past. Practising clear and friendly responses will demonstrate your ability to provide the professional service they’re looking for.
✨Highlight Organisational Skills
Being organised is crucial in a busy hotel environment. Think of specific instances where you managed multiple tasks efficiently. Whether it’s juggling check-ins or coordinating with other departments, showing that you can keep everything running smoothly will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and career development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
