At a Glance
- Tasks: Welcome customers, serve drinks, take orders, and deliver food with a smile.
- Company: Join a vibrant cafe team dedicated to exceptional customer experiences.
- Benefits: Enjoy spa visits, referral bonuses, generous holidays, and career growth opportunities.
- Other info: Access learning resources and enjoy discounts from over 1,200 retailers.
- Why this job: Be part of a fun team while making customers' days brighter.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Cafe Assistant, you will be responsible for looking after our customers as they enjoy their experience in The Springs Cafe. Duties will include an initial welcome, providing drinks, taking food orders, and delivering their food in a professional, friendly, and engaging way.
You will be a natural with customers, have excellent customer service skills, be efficient and possess an exceptional standard of personal presentation. You will be punctual and reliable with a positive can-do attitude and enjoy working as a team.
Join Our Team and Enjoy These Amazing Benefits!
- Guest Experience: Enjoy Thermae Bath Spa with three guests up to 12 times a year, it’s a fantastic way to relax and rejuvenate.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
- Recognition Programs: We celebrate positive contributions that align with our company values.
- Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
- Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
- Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
- Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
- Future Planning: Secure your future with our Pension scheme.
Only those eligible to work in the UK will be considered for the above position.
Cafe Assistant in Bath employer: Threadneedles Hotel
Threadneedles Hotel in Edinburgh is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Night Manager, you will enjoy a generous holiday allowance, recognition programs, and the opportunity to create memorable experiences for guests in a luxury setting, making it a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Threadneedles Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Threadneedles Hotel
Don't be shy about reaching out to Threadneedles Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Threadneedles Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Threadneedles Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
