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For Companies At a Glance
- Tasks: Join our team to enhance visibility and monitoring for our cloud-native platform.
- Company: ThousandEyes, now part of Cisco, empowers organizations with insights into their digital experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be at the forefront of cloud technology, impacting major global brands and improving digital experiences.
- Qualifications: Strong skills in Infrastructure as Code, logging tools, and coding in Python or Go are essential.
- Other info: Diverse backgrounds are encouraged; apply even if you don't meet every qualification!
The predicted salary is between 43200 - 72000 £ per year.
Senior Site Reliability Engineer, Observability
London, United Kingdom
Who We Are
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a “black box” outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users, and customers. ThousandEyes is used by some of the world’s largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.
ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the ‘Google Maps of the Internet.’ Today, ThousandEyes is central to the global operations of the world’s largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.
About The Role
The Site Reliability Engineering team focused on Observability is responsible for providing the tools, services, and infrastructure to monitor and observe the ThousandEyes platform. Leveraging cloud native tools like Prometheus, Grafana, Kibana, and even ThousandEyes itself, we enable our developers to instrument, analyze, and monitor their applications. The Senior Site Reliability Engineer in this role will work together with the team to own our logging pipeline and monitoring stack while working with developers to continuously improve our view of the platform.
What You’ll Do
As we expand our platform to a multi-region scale, it is essential to design and implement strategies that enhance visibility. This involves designing, deploying, and maintaining cloud-native monitoring services that are both elastic and resilient to failure across AWS and GCP. It is also crucial to establish standards and best practices for the instrumentation of container-based services and cloud-managed services. The maintenance of our alerting pipeline is key to ensuring that notifications are timely, accurate, and directed to the appropriate channels. Automation is a priority, as it allows our monitoring platforms to scale effortlessly, promoting a self-service approach. Additionally, active participation and contribution to the improvement of our 24×7 incident response and on-call rotation are vital to the robustness of our operational response.
Qualifications
- Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.
- Strong knowledge of modern logging tool sets, including Logstash or Fluentd.
- Understanding of Prometheus and its ecosystem, including Alertmanager.
- Good knowledge of Application Performance Monitoring tools and crash reporting tools, such as Sentry.
- Good knowledge of cloud provider managed services, and how they can be leveraged in our context.
- Ability to write high quality code in Python, Go, or equivalent languages.
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That’s why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification . Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you’re interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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Senior Site Reliability Engineer, Observability London, United Kingdom employer: ThousandEyes
Contact Detail:
ThousandEyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Site Reliability Engineer, Observability London, United Kingdom
✨Tip Number 1
Familiarize yourself with the specific cloud-native tools mentioned in the job description, such as Prometheus, Grafana, and Kibana. Having hands-on experience or projects showcasing your skills with these tools can set you apart during discussions.
✨Tip Number 2
Engage with the Site Reliability Engineering community online. Participate in forums or groups focused on observability and infrastructure as code. This not only helps you learn but also allows you to network with professionals who might provide insights or referrals.
✨Tip Number 3
Prepare to discuss your experience with automation and incident response. Think of specific examples where you've implemented automation in monitoring or improved incident response times, as these are crucial aspects of the role.
✨Tip Number 4
Showcase your coding skills in Python or Go through personal projects or contributions to open-source. Being able to demonstrate your ability to write high-quality code will be a significant advantage in the interview process.
We think you need these skills to ace Senior Site Reliability Engineer, Observability London, United Kingdom
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Site Reliability Engineer position. Understand the key responsibilities and qualifications required, especially around cloud-native tools and monitoring services.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Infrastructure as Code, particularly with Terraform and Kubernetes. Mention any relevant projects where you utilized logging tools like Logstash or Fluentd.
Showcase Your Skills: Demonstrate your coding skills in Python, Go, or similar languages. Provide examples of how you've implemented monitoring solutions or improved observability in previous roles.
Express Your Interest: In your application, convey your enthusiasm for working at ThousandEyes and Cisco. Mention how you align with their values of diversity and inclusion, and express your willingness to contribute to a collaborative team environment.
How to prepare for a job interview at ThousandEyes
✨Understand the Tools
Make sure you have a solid understanding of the cloud-native tools mentioned in the job description, such as Prometheus, Grafana, and Kibana. Be prepared to discuss how you've used these tools in past projects and how they can enhance observability.
✨Showcase Your Coding Skills
Since the role requires writing high-quality code in languages like Python or Go, be ready to demonstrate your coding skills. You might be asked to solve a problem on the spot, so practice coding challenges beforehand.
✨Discuss Infrastructure as Code
Highlight your experience with Infrastructure as Code, particularly with Terraform and Kubernetes. Be prepared to explain how you've implemented these technologies in previous roles and the benefits they brought to your projects.
✨Emphasize Automation and Self-Service
Automation is a key priority for this role. Discuss any experiences you have with automating monitoring processes or creating self-service tools for developers. This will show that you understand the importance of scalability and efficiency in operations.
