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- Tasks: Lead digital transformations in the retail sector and manage client relationships.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the retail industry while growing your career.
- Qualifications: Experience in retail, strong networking skills, and a consultative approach.
- Other info: Flexibility to travel for client projects is essential.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We are seeking to expand our Go-To-Market team in RCTT (Retail, Consumer, Travel and Transportation) in Europe with a special focus on the Retail sector in the UK&I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO).
You will be inheriting one large portfolio in the Retail space based on which you will grow the existing account, and acquire new accounts based on your network, your industry expertise and our marketing activities in close collaboration with your account team, our industry and service line specialists and the RCTT market organization.
As a Client Principal, you are responsible for the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account strategy and planning, joint delivery governance and project reviews.
- Understand the industry context, the customer problem and define mutual value; develop and execute on key account plans and overall go-to-market.
- Acquire and nurture senior client relationships on strategic accounts.
- Achieve established revenue and profitability targets.
- Work closely with the account leadership team (consisting e.g. of the account tech director and account delivery director).
- Actively participate in the go-to-market plan creation/refinement for your account as well as for the industry vertical (RCTT).
- Report account activity, opportunity status and other details to the RCTT leadership (portfolio director).
- Establish, build, and maintain long-term, value-based relationships with a growing number of senior client stakeholders.
- Farm and manage between one and three accounts at a time (including 1-2 prospect accounts).
- Drive $20 million to $50 million in revenue per year from accounts to meet or exceed profitability targets.
- Ensure the creation and execution of existing account strategies, and build "winâwin" value propositions at the company and individual levels.
- Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset.
- Approach client executives as true business partners versus software delivery partners, expanding the company's breadth and depth to its full potential.
- Work on continuous margin improvement in sold and delivered margin.
Qualifications:
- A deep understanding of the retail (and ideally also the consumer goods) industry, familiarity with the main industry trends and drivers as well as relevant players (e.g. ecoâsystem partners).
- A strong network in the industry.
- Experience working in many different executive revenueâgenerating roles requiring strong business acumen.
- Success managing and developing sophisticated senior client relationships and strategic business partnerships across the Câsuite.
- Experience contributing to a client's business using a highly consultative and solutionâoriented approach.
- Ability to drive thought leadership and innovation experience for clients.
- Ability to influence decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
- Experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
Professional Skills:
- A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
- A goalâoriented selfâstarter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
- Comfortable seeking out and interfacing with external constituents, and has the personal and social attributes to create and then manage effective longâlasting relationships.
- Skilled at negotiation and working in an ecosystem with external partners.
- Must be able to craft visions and adopt progressive points of view regarding the future, and rally people around the agendas that drive change.
- Thinks strategically, but also is highly skilled at execution in a complex environment with multiple stakeholders.
- A leader who inspires and grows a team who understands what it means to "put the team over self".
- The ability to lead and motivate account and software development teams with creativity, imagination, energy, and enthusiasm.
Important Things to Know:
- Projects are almost exclusively on customer site, so candidates should be flexible and open to travel.
Client Partner in Westminster employer: Thoughtworks
Contact Detail:
Thoughtworks Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Partner in Westminster
â¨Network Like a Pro
Get out there and connect with industry folks! Attend events, webinars, or even local meetups. The more people you know in the retail sector, the better your chances of landing that Client Partner role.
â¨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience in digital transformations and client relationship management. Share specific examples of how you've driven revenue and built strong partnerships.
â¨Tailor Your Approach
Every conversation is an opportunity! Tailor your pitch to align with the company's goals and challenges in the retail space. Show them you understand their needs and can bring value to their team.
â¨Apply Through Our Website
Don't forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Client Partner in Westminster
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital transformations and the retail sector. We want to see how your skills align with our needs, so donât hold back on showcasing your relevant achievements!
Showcase Your Network: Since building relationships is key for this role, let us know about your connections in the industry. Mention any senior client relationships you've nurtured and how they could benefit our team at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless itâs absolutely necessary!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and youâll be one step closer to joining our awesome team!
How to prepare for a job interview at Thoughtworks
â¨Know Your Industry Inside Out
Make sure you brush up on the latest trends and challenges in the retail sector. Being able to discuss these topics confidently will show that youâre not just familiar with the industry, but that youâre genuinely passionate about it.
â¨Showcase Your Network
Prepare to talk about your existing connections within the retail space. Highlight how your network can help drive new business opportunities and strengthen client relationships. This is a key aspect of the role, so make it a focal point in your discussion.
â¨Demonstrate Your Consultative Approach
Be ready to share examples of how you've successfully used a consultative approach in past roles. Discuss specific instances where youâve identified client needs and delivered tailored solutions, showcasing your ability to add real value.
â¨Prepare for Strategic Discussions
Think about how you would develop and execute key account plans. Be prepared to discuss your strategic thinking process and how you would align it with the company's goals. This will demonstrate your readiness to take on the responsibilities of the Client Partner role.