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- Tasks: Lead digital transformations in the retail sector and manage client relationships.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the retail industry while growing your professional network.
- Qualifications: Experience in retail, strong networking skills, and a consultative approach.
- Other info: Flexible travel required; projects primarily on customer sites.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We are seeking to expand our Go-To-Market team in RCTT (Retail, Consumer, Travel and Transportation) in Europe with a special focus on the Retail sector in the UK&I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO).
You will be inheriting one large portfolio in the Retail space based on which you will grow the existing account, and acquire new accounts based on your network, your industry expertise and our marketing activities and in close collaboration with your account team, our industry and service line specialists and the RCTT market organization.
As a Client Principal, you are responsible for the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account strategy and planning, joint delivery governance and project reviews. Understand the industry context, the customer problem and define mutual value; develop and execute on key account plans and overall go-to-market. Acquire and nurture senior client relationships on strategic accounts. Achieve established revenue and profitability targets.
Work closely with the account leadership team (consisting e.g. of the account tech director and account delivery director). Actively participate in the go-to-market plan creation/refinement for your account as well as for the industry vertical (RCTT). Report account activity, opportunity status and other details to the RCTT leadership (portfolio director). Establish, build, and maintain long-term, value-based relationships with a growing number of senior client stakeholders. Farm and manage between one and three accounts at a time (including 1-2 prospect accounts). Drive $20 million to $50 million in revenue per year from accounts to meet or exceed profitability targets.
Ensure the creation and execution of existing account strategies, and build "win‑win" value propositions at the company and individual levels. Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset. Approach client executives as true business partners versus software delivery partners, expanding the company's breadth and depth to its full potential. Work on continuous margin improvement in sold and delivered margin.
Qualifications
- A deep understanding of the retail (and ideally also the consumer goods) industry, familiarity with the main industry trends and drivers as well as relevant players (e.g. eco‑system partners).
- A strong network in the industry.
- Experience working in many different executive revenue‑generating roles requiring strong business acumen.
- Success managing and developing sophisticated senior client relationships and strategic business partnerships across the C‑suite.
- Experience contributing to a client’s business using a highly consultative and solution‑oriented approach.
- Ability to drive thought leadership and innovation experience for clients.
- Ability to influence decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
- Experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
Professional Skills
- A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
- A goal‑oriented self‑starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
- Comfortable seeking out and interfacing with external constituents, and has the personal and social attributes to create and then manage effective long‑lasting relationships.
- Skilled at negotiation and working in an ecosystem with external partners.
- Must be able to craft visions and adopt progressive points of view regarding the future, and rally people around the agendas that drive change.
- Thinks strategically, but also is highly skilled at execution in a complex environment with multiple stakeholders.
- A leader who inspires and grows a team who understands what it means to "put the team over self".
- The ability to lead and motivate account and software development teams with creativity, imagination, energy, and enthusiasm.
Important Things to Know
Projects are almost exclusively on customer site, so candidates should be flexible and open to travel.
Client Partner in London employer: Thoughtworks
Contact Detail:
Thoughtworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Partner role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on digital transformations and retail trends. This will position you as a thought leader in the space.
✨Tip Number 3
Prepare for those interviews! Research the company’s recent projects and be ready to discuss how your experience aligns with their goals. Tailor your pitch to highlight your ability to drive revenue and build client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Client Partner in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you really understand the retail sector and the specific challenges it faces. This will help you tailor your application to show how your experience aligns with what we're looking for.
Showcase Your Network: Don’t forget to highlight your connections in the industry! Mention any key relationships you've built that could help us grow our accounts. It’s all about showing how you can leverage your network for mutual success.
Be Specific About Your Achievements: When detailing your past experiences, be specific about your achievements. Use numbers and examples to illustrate how you’ve driven revenue or improved client relationships. We love seeing concrete results!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Thoughtworks
✨Know Your Industry Inside Out
Make sure you brush up on the latest trends and challenges in the retail sector. Being able to discuss industry specifics will show that you’re not just a candidate, but a potential partner who understands the landscape.
✨Showcase Your Network
Be prepared to talk about your existing relationships within the industry. Highlight how these connections can help grow the portfolio and acquire new accounts. This demonstrates your proactive approach and ability to leverage your network for mutual benefit.
✨Master the Sales Cycle
Familiarise yourself with the entire sales process from lead generation to contract closure. Be ready to share examples of how you've successfully navigated similar cycles in the past, showcasing your strategic thinking and consultative skills.
✨Demonstrate Leadership and Team Spirit
Prepare to discuss how you inspire and motivate teams. Share stories that illustrate your ability to put the team first and drive collaborative success, as this is crucial for managing accounts and delivering results.