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- Tasks: Lead digital transformations in the retail sector and manage client relationships.
- Company: Join a forward-thinking company focused on innovation and client success.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the retail industry while growing your professional network.
- Qualifications: Experience in retail, strong business acumen, and excellent relationship management skills.
- Other info: Flexibility to travel for client projects is essential.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We are seeking to expand our Go-To-Market team in RCTT (Retail, Consumer, Travel and Transportation) in Europe with a special focus on the Retail sector in the UK&I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO).
You will be inheriting one large portfolio in the Retail space based on which you will grow the existing account, and acquire new accounts based on your network, your industry expertise and our marketing activities in close collaboration with your account team, our industry and service line specialists and the RCTT market organization.
As a Client Principal, you are responsible for the entire sales cycle (lead generation through proposal, contract negotiation and closure) as well as client relationship management, account strategy and planning, joint delivery governance and project reviews. Understand the industry context, the customer problem and define mutual value; develop and execute on key account plans and overall go-to-market. Acquire and nurture senior client relationships on strategic accounts. Achieve established revenue and profitability targets.
Work closely with the account leadership team (consisting e.g. of the account tech director and account delivery director). Actively participate in the go-to-market plan creation/refinement for your account as well as for the industry vertical (RCTT). Report account activity, opportunity status and other details to the RCTT leadership (portfolio director). Establish, build, and maintain long-term, value-based relationships with a growing number of senior client stakeholders. Farm and manage between one and three accounts at a time (including 1-2 prospect accounts). Drive $20 million to $50 million in revenue per year from accounts to meet or exceed profitability targets. Ensure the creation and execution of existing account strategies, and build "win‑win" value propositions at the company and individual levels. Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset. Approach client executives as true business partners versus software delivery partners, expanding the company's breadth and depth to its full potential. Work on continuous margin improvement in sold and delivered margin.
Qualifications
- A deep understanding of the retail (and ideally also the consumer goods) industry, familiarity with the main industry trends and drivers as well as relevant players (e.g. eco‑system partners).
- A strong network in the industry.
- Experience working in many different executive revenue‑generating roles requiring strong business acumen.
- Success managing and developing sophisticated senior client relationships and strategic business partnerships across the C‑suite.
- Experience contributing to a client’s business using a highly consultative and solution‑oriented approach.
- Ability to drive thought leadership and innovation experience for clients.
- Ability to influence decisions by bringing in relevant industry trends and client stories on innovation and digital disruption.
- Experience in agile (custom) software development project delivery with the ability to understand the momentum of technical projects and the challenges a highly technical team will face in project execution.
Professional Skills
- A strategic thinker, with the ability to translate concepts and ideas into practical and tactical action and the skills to create value propositions for clients.
- A goal‑oriented self‑starter, with strong consultative instincts and skills who quickly and easily establishes rapport and credibility.
- Comfortable seeking out and interfacing with external constituents, and has the personal and social attributes to create and then manage effective long‑lasting relationships.
- Skilled at negotiation and working in an ecosystem with external partners.
- Must be able to craft visions and adopt progressive points of view regarding the future, and rally people around the agendas that drive change.
- Thinks strategically, but also is highly skilled at execution in a complex environment with multiple stakeholders.
- A leader who inspires and grows a team who understands what it means to "put the team over self".
- The ability to lead and motivate account and software development teams with creativity, imagination, energy, and enthusiasm.
Important Things to Know
Projects are almost exclusively on customer site, so candidates should be flexible and open to travel.
Client Partner in City of Westminster employer: Thoughtworks
Contact Detail:
Thoughtworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Partner role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on digital transformations and retail trends. This will position you as a thought leader in the space.
✨Tip Number 3
Prepare for those interviews! Research the company’s recent projects and think about how your experience aligns with their goals. Tailor your pitch to highlight how you can drive revenue and build strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Partner in City of Westminster
Some tips for your application 🫡
Know Your Stuff: Make sure you really understand the retail sector and the digital transformation landscape. We want to see your knowledge shine through in your application, so don’t hold back on showcasing your industry expertise!
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for how your experience aligns with our needs, so customise your application to highlight relevant skills and achievements that match the job description.
Showcase Your Network: Since building relationships is key for this role, let us know about your connections in the industry. Mention any senior client relationships you've nurtured and how they could benefit our team at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thoughtworks
✨Know Your Industry Inside Out
Make sure you brush up on the latest trends and challenges in the retail sector, especially in the UK&I. Being able to discuss these topics confidently will show that you’re not just familiar with the industry but are also a thought leader who can bring valuable insights to the table.
✨Showcase Your Network
Since this role involves leveraging your existing network, be prepared to talk about key relationships you've built in the industry. Highlight specific examples of how these connections have helped you drive business results or foster partnerships in the past.
✨Demonstrate Your Consultative Approach
Prepare to discuss how you've successfully managed senior client relationships using a consultative approach. Share stories that illustrate your ability to understand client needs and deliver tailored solutions that create mutual value.
✨Be Ready for Strategic Discussions
Expect to engage in conversations about account strategy and planning. Think about how you would develop and execute key account plans, and be ready to share your ideas on how to achieve revenue and profitability targets while maintaining strong client relationships.