Solution Engineer

We are seeking a Solutions Consultant with 3–5 years of experience to support our technical sales efforts across the EMEA region. In this role, you will drive business value for prospects and existing customers by demonstrating how Mode’s products and services help achieve strategic business objectives.

The ideal candidate will have a proven track record of success selling technical solutions to enterprise customers, preferably in Business Intelligence, Data Warehousing, Data Engineering, or Analytics. You will have a strong understanding of how technology solves business challenges, a consultative approach to sales, and the ability to work both collaboratively and independently in a fast-growing, dynamic environment.

What You’ll Do:

• Understand customers’ analytic goals and challenges through effective discovery
• Present and articulate the business value of the Mode platform to stakeholders at all levels
• Demonstrate Mode’s products in ways that clearly differentiate us from competitors
• Conduct product evaluations with customers, helping them analyse their own data
• Share knowledge and best practices across the team to drive collective success
• Manage multiple customer engagements simultaneously
• Take initiative, be self-motivated, and adapt to changing priorities
• Partner with Sales to plan and execute account strategy
• Build trusted advisor relationships with customer champions and Mode Account Executives, ensuring alignment with both customer and company success

What You Bring:

• Proven success in a customer-facing sales or pre-sales role
• Intermediate proficiency in SQL; familiarity with JavaScript or Python preferred
• Understanding of data modeling concepts and best practices
• Hands-on experience with database technologies such as Snowflake, Amazon Redshift, Google BigQuery, Microsoft Synapse, SQL Server, Oracle, or similar
• Experience with BI tools such as MicroStrategy, Tableau, Looker, or equivalent
• Ability to identify customer needs and recommend timely solutions
• Strong verbal and written communication skills
• Excellent presentation and demonstration skills for both technical and business audiences
• Broad understanding of cloud computing benefits
• Ability to work independently in a fast-changing environment
• Ambitious, curious, and self-motivated, with strong sales and technical acumen
• Highly coachable with a desire to continuously improve
• Strong initiative, positive attitude, and analytical problem-solving skills
• Willingness to travel as required

Mandatory and Required Skills for All ThoughtSpot Roles:

• Spotters are expected to demonstrate AI literacy and workflow integration to include the ability to comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
• Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
• Write effective prompts to get the most accurate and creative results from AI tools.

Spotters are expected to exemplify these key traits and AI Mindset:

• Curiosity in exploring new AI tools
• Adaptability to quickly learn and implement new, emerging AI technologies
• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary

This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.

Hybrid Work at ThoughtSpot:

This office-assigned role is available as a hybrid position, reporting to the office in UK - London. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.

ThoughtSpot for All:

At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

About ThoughtSpot:

The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.

At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.