At a Glance
- Tasks: Lead client workshops, manage projects, and ensure successful software implementations.
- Company: Join ThoughtLogik, a leading UK CRM and ERP consultancy with a dynamic team.
- Benefits: Enjoy 23 days holiday, hybrid working, and engaging social events.
- Other info: Be part of a culture that values curiosity, accountability, and continuous growth.
- Why this job: Make a real impact by helping businesses grow with innovative tech solutions.
- Qualifications: Experience in CRM/ERP systems and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
ThoughtLogik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner, helping ambitious businesses design and implement scalable systems across Sales, Marketing, Operations, and Finance. We specialise in structured, process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems, delivering both functional consulting and technical execution to drive measurable outcomes. With a UK-led client strategy and a strong offshore delivery centre in India, we combine strategic thinking with disciplined execution to deliver high-quality solutions at scale. Our mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision, unlock sustainable growth, and build organisations that endure.
Key Responsibilities
- Consulting & Discovery
- Lead discovery workshops and requirements gathering sessions
- Understand client business processes across different functions such as Sales, Marketing, Operations & Finance
- Translate business requirements into functional, technical specifications, process maps and solution design
- Define implementation scope aligned with budget and timeline
- Implementation & Delivery Ownership
- Own (front-end) delivery of assigned projects
- Effectively coordinate with our offshore development teams to execute requirements
- Validate functional builds before client review
- Manage project milestones, risks, and change requests
- Manage client expectations and set realistic deadlines
- Ensure projects are delivered within agreed scope and commercials
- Account Management & Growth
- Act as primary relationship owner for assigned accounts
- Conduct regular review calls and quarterly business reviews
- Identify optimisation, automation and upsell opportunities
- Support renewals and commercial discussions in collaboration with leadership
- Maintain strong stakeholder relationships across client organisations
- Client Success & Adoption
- Drive user adoption through training and walkthroughs
- Ensure systems are aligned to measurable business outcomes
- Proactively flag risks or client dissatisfaction
- Maintain high client retention and satisfaction scores
- Internal Coordination
- Delegate technical tasks clearly to development team
- Provide structured briefs and documentation
- Ensure timesheets, forecasts and resource allocation are accurate
- Contribute to internal process improvements, best practices and organisation activities including content creation, newsletters, events and trade shows
Requirements
Key Skills & Experience Required:
- Experience implementing CRM / ERP / business systems and strong experience of end-to-end lifecycle of software project delivery
- Strong understanding of business processes (Sales, Marketing, Operations, Finance) and process mapping
- Experience managing client relationships
- Ability to translate business needs into system solutions
- Strong communication and stakeholder management skills
- Comfortable managing multiple projects simultaneously
- Self-starter with robust communication skills
Preferred:
- Experience with Zoho, Salesforce, Odoo or similar platforms
- Basic knowledge of Deluge, APIs and integrations
- Experience working with offshore development teams
- Experience managing change within organisations
- Exposure to AI
Our values
- Be curious: We embrace change and innovation, constantly seeking new technologies and methodologies to drive growth.
- Be accountable: Our focus is on delivering the highest quality and achieving outstanding results, attentive to both the details and the bigger picture.
- Be respectful: We value diverse opinions and perspectives, fostering a culture of honesty and transparency.
- Be positive: We focus on growth opportunities, always seeking solutions rather than dwelling on problems.
- Be ambitious: Our aim is continuous learning, growth, and advancement.
Benefits
- 23 days holiday, plus bank holidays – minimum.
- Hybrid working - Weekly 4 Days Office based + 1 Day WFH
- Engaging social events including Christmas party
- Contributory pension scheme.
- Life Insurance
- Salary: DOE
Please note: This role is UK-based and we do not offer visa sponsorship.
Zoho Solutions Consultant in Northampton employer: Thoughtlogik
ThoughtLogik is an exceptional employer that fosters a culture of curiosity, accountability, and respect, making it an ideal place for Zoho Solutions Consultants to thrive. With a strong emphasis on employee growth through continuous learning and engaging social events, we offer a supportive hybrid working environment that balances office collaboration with the flexibility of remote work. Our commitment to delivering high-quality solutions not only drives client success but also ensures our team members are empowered to unlock their full potential in a dynamic and ambitious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Zoho Solutions Consultant in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ThoughtLogik and understanding their approach to CRM and ERP solutions. Tailor your answers to show how your experience aligns with their mission of delivering high-quality solutions at scale.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on articulating your experience with CRM/ERP systems and how you can contribute to client success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ThoughtLogik team and contributing to our ambitious goals.
We think you need these skills to ace Zoho Solutions Consultant in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Zoho Solutions Consultant role. Highlight your experience with CRM/ERP systems and any relevant projects you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at ThoughtLogik. Be sure to mention specific experiences that demonstrate your understanding of business processes.
Showcase Your Communication Skills:As a consultant, strong communication is key. In your application, make sure to convey your ability to manage client relationships and translate business needs into solutions. We love seeing candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thoughtlogik
✨Know Your Stuff
Before the interview, dive deep into the Zoho ecosystem and understand how it integrates with CRM and ERP systems. Familiarise yourself with ThoughtLogik's approach to structured implementations and be ready to discuss how your experience aligns with their mission.
✨Showcase Your Process Mapping Skills
Be prepared to talk about your experience in translating business requirements into functional specifications. Bring examples of past projects where you successfully mapped out processes across Sales, Marketing, Operations, and Finance, as this will demonstrate your understanding of the role.
✨Client Relationship Focus
Highlight your experience managing client relationships and how you've driven user adoption in previous roles. Think of specific instances where you’ve identified optimisation opportunities or handled client dissatisfaction, as these stories will resonate well with the interviewers.
✨Embrace the Values
Familiarise yourself with ThoughtLogik's values: curiosity, accountability, respect, positivity, and ambition. Be ready to share how you embody these values in your work, as cultural fit is just as important as skills and experience.
