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- Tasks: Lead client workshops, implement CRM/ERP systems, and manage project delivery.
- Company: Join Thoughtlogik, a dynamic UK-based tech consultancy and Zoho partner.
- Benefits: Enjoy hybrid working, competitive salary, life insurance, and engaging social events.
- Other info: Be part of a culture that values curiosity, accountability, and continuous learning.
- Why this job: Make a real impact by helping businesses grow with innovative tech solutions.
- Qualifications: Experience in CRM/ERP systems and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
ThoughtLogik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner, helping ambitious businesses design and implement scalable systems across Sales, Marketing, Operations, and Finance. We specialise in structured, process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems, delivering both functional consulting and technical execution to drive measurable outcomes.
With a UK-led client strategy and a strong offshore delivery centre in India, we combine strategic thinking with disciplined execution to deliver high-quality solutions at scale. Our mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision, unlock sustainable growth, and build organisations that endure.
Key Responsibilities
- Consulting & Discovery
- Lead discovery workshops and requirements gathering sessions
- Understand client business processes across different functions such as Sales, Marketing, Operations & Finance
- Translate business requirements into functional, technical specifications, process maps and solution design
- Define implementation scope aligned with budget and timeline
- Implementation & Delivery Ownership
- Own (front-end) delivery of assigned projects
- Effectively coordinate with our offshore development teams to execute requirements
- Validate functional builds before client review
- Manage project milestones, risks, and change requests
- Manage client expectations and set realistic deadlines
- Ensure projects are delivered within agreed scope and commercials
- Account Management & Growth
- Act as primary relationship owner for assigned accounts
- Conduct regular review calls and quarterly business reviews
- Identify optimisation, automation and upsell opportunities
- Support renewals and commercial discussions in collaboration with leadership
- Maintain strong stakeholder relationships across client organisations
- Client Success & Adoption
- Drive user adoption through training and walkthroughs
- Ensure systems are aligned to measurable business outcomes
- Proactively flag risks or client dissatisfaction
- Maintain high client retention and satisfaction scores
- Internal Coordination
- Delegate technical tasks clearly to development team
- Provide structured briefs and documentation
- Ensure timesheets, forecasts and resource allocation are accurate
- Contribute to internal process improvements, best practices and organisation activities including content creation, newsletters, events and trade shows
Requirements
Key Skills & Experience
- Required:
- Experience implementing CRM / ERP / business systems and strong experience of end-to-end lifecycle of software project delivery
- Strong understanding of business processes (Sales, Marketing, Operations, Finance) and process mapping
- Experience managing client relationships
- Ability to translate business needs into system solutions
- Strong communication and stakeholder management skills
- Comfortable managing multiple projects simultaneously
- Self starter with robust communication skills
- Preferred:
- Experience with Zoho, Salesforce, Odoo or similar platforms
- Basic knowledge of Deluge, APIs and integrations
- Experience working with offshore development teams
- Experience managing change within organisations
- Exposure to AI
Our values:
- Be curious: We embrace change and innovation, constantly seeking new technologies and methodologies to drive growth.
- Be accountable: Our focus is on delivering the highest quality and achieving outstanding results, attentive to both the details and the bigger picture.
- Be respectful: We value diverse opinions and perspectives, fostering a culture of honesty and transparency.
- Be positive: We focus on growth opportunities, always seeking solutions rather than dwelling on problems.
- Be ambitious: Our aim is continuous learning, growth, and advancement.
Hybrid working - Weekly 4 Days Office based + 1 Day WFH. Engaging social events including Christmas party. Contributory pension scheme. Life Insurance. Please note: This role is UK-based and we do not offer visa sponsorship.
Zoho Solutions Consultant in Northampton employer: Thoughtlogik Technology Solutions
Contact Detail:
Thoughtlogik Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zoho Solutions Consultant in Northampton
✨Tip Number 1
Get to know the company inside out! Research Thoughtlogik's projects, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to CRM/ERP systems. Think about how your past experiences align with the role of a Zoho Solutions Consultant and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Thoughtlogik team.
We think you need these skills to ace Zoho Solutions Consultant in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Zoho Solutions Consultant role. Highlight your experience with CRM/ERP systems and any relevant projects you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of business processes across Sales, Marketing, Operations, and Finance.
Showcase Your Communication Skills: As a consultant, strong communication is key. In your application, demonstrate your ability to manage client relationships and translate business needs into system solutions. We love seeing examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Thoughtlogik!
How to prepare for a job interview at Thoughtlogik Technology Solutions
✨Know Your Stuff
Before the interview, dive deep into the Zoho ecosystem and understand how it integrates with business processes. Familiarise yourself with CRM and ERP systems, especially how they relate to Sales, Marketing, Operations, and Finance. This knowledge will help you speak confidently about your experience and how it aligns with the company's needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've managed from start to finish. Highlight your ability to coordinate with teams, manage timelines, and handle client expectations. Use examples that demonstrate your problem-solving skills and how you’ve successfully navigated challenges in past roles.
✨Engage with Their Values
Thoughtlogik values curiosity, accountability, respect, positivity, and ambition. Think of examples from your past experiences that reflect these values. Showing that you resonate with their culture can set you apart from other candidates and demonstrate that you’re a good fit for their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company goals. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about their approach to client success and how they measure satisfaction scores.