Zoho Solutions Consultant

Zoho Solutions Consultant

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client workshops, implement CRM/ERP systems, and manage project delivery.
  • Company: Join Thoughtlogik, a dynamic UK-based tech consultancy and Zoho partner.
  • Benefits: Enjoy hybrid working, social events, pension scheme, and life insurance.
  • Why this job: Make a real impact by helping businesses grow with innovative tech solutions.
  • Qualifications: Experience in CRM/ERP systems and strong communication skills required.
  • Other info: Be part of a culture that values curiosity, accountability, and ambition.

The predicted salary is between 36000 - 60000 £ per year.

ThoughtLogik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner, helping ambitious businesses design and implement scalable systems across Sales, Marketing, Operations, and Finance. We specialise in structured, process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems, delivering both functional consulting and technical execution to drive measurable outcomes.

With a UK-led client strategy and a strong offshore delivery centre in India, we combine strategic thinking with disciplined execution to deliver high-quality solutions at scale. Our mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision, unlock sustainable growth, and build organisations that endure.

Key Responsibilities

  • Consulting & Discovery
    • Lead discovery workshops and requirements gathering sessions
    • Understand client business processes across different functions such as Sales, Marketing, Operations & Finance
    • Translate business requirements into functional, technical specifications, process maps and solution design
    • Define implementation scope aligned with budget and timeline
  • Implementation & Delivery Ownership
    • Own (front-end) delivery of assigned projects
    • Effectively coordinate with our offshore development teams to execute requirements
    • Validate functional builds before client review
    • Manage project milestones, risks, and change requests
    • Manage client expectations and set realistic deadlines
    • Ensure projects are delivered within agreed scope and commercials
  • Account Management & Growth
    • Act as primary relationship owner for assigned accounts
    • Conduct regular review calls and quarterly business reviews
    • Identify optimisation, automation and upsell opportunities
    • Support renewals and commercial discussions in collaboration with leadership
    • Maintain strong stakeholder relationships across client organisations
  • Client Success & Adoption
    • Drive user adoption through training and walkthroughs
    • Ensure systems are aligned to measurable business outcomes
    • Proactively flag risks or client dissatisfaction
    • Maintain high client retention and satisfaction scores
  • Internal Coordination
    • Delegate technical tasks clearly to development team
    • Provide structured briefs and documentation
    • Ensure timesheets, forecasts and resource allocation are accurate
    • Contribute to internal process improvements, best practices and organisation activities including content creation, newsletters, events and trade shows

Requirements

Key Skills & Experience

  • Required:
    • Experience implementing CRM / ERP / business systems and strong experience of end-to-end lifecycle of software project delivery
    • Strong understanding of business processes (Sales, Marketing, Operations, Finance) and process mapping
    • Experience managing client relationships
    • Ability to translate business needs into system solutions
    • Strong communication and stakeholder management skills
    • Comfortable managing multiple projects simultaneously
    • Self-starter with robust communication skills
  • Preferred:
    • Experience with Zoho, Salesforce, Odoo or similar platforms
    • Basic knowledge of Deluge, APIs and integrations
    • Experience working with offshore development teams
    • Experience managing change within organisations
    • Exposure to AI

Our values:

  • Be curious: We embrace change and innovation, constantly seeking new technologies and methodologies to drive growth.
  • Be accountable: Our focus is on delivering the highest quality and achieving outstanding results, attentive to both the details and the bigger picture.
  • Be respectful: We value diverse opinions and perspectives, fostering a culture of honesty and transparency.
  • Be positive: We focus on growth opportunities, always seeking solutions rather than dwelling on problems.
  • Be ambitious: Our aim is continuous learning, growth, and advancement.

Hybrid working - Weekly 4 Days Office based + 1 Day WFH. Engaging social events including Christmas party. Contributory pension scheme. Life Insurance. Please note: This role is UK-based and we do not offer visa sponsorship.

Zoho Solutions Consultant employer: Thoughtlogik Technology Solutions Limited

At Thoughtlogik Technology Solutions, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and accountability. Our Northampton location provides a collaborative environment where employees can thrive through engaging social events and opportunities for professional growth, all while contributing to meaningful projects that drive sustainable business success. With a strong focus on employee well-being, including a contributory pension scheme and life insurance, we are committed to supporting our team in achieving their career aspirations.
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Contact Detail:

Thoughtlogik Technology Solutions Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Zoho Solutions Consultant

✨Tip Number 1

Get to know the company inside out! Research Thoughtlogik's projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to CRM/ERP systems. Think about how your experience aligns with the role and be ready to share specific examples of your past successes.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Zoho Solutions Consultant

CRM Implementation
ERP Implementation
Business Process Mapping
Stakeholder Management
Project Delivery Management
Client Relationship Management
Communication Skills
Requirements Gathering
Technical Specifications Development
Zoho Platform Knowledge
Salesforce Knowledge
Odoo Knowledge
API Integration
Change Management
User Training and Adoption

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Zoho Solutions Consultant role. Highlight your experience with CRM/ERP systems and any relevant projects you've managed. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate clarity and professionalism!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Thoughtlogik Technology Solutions Limited

✨Know Your Stuff

Before the interview, make sure you understand the ins and outs of Zoho and other CRM/ERP systems. Brush up on your knowledge of business processes in Sales, Marketing, Operations, and Finance. This will help you speak confidently about how you can translate client needs into effective solutions.

✨Showcase Your Experience

Prepare specific examples from your past work where you've successfully managed projects or improved client relationships. Highlight your experience with end-to-end software project delivery and how you've navigated challenges. This will demonstrate your capability to handle the responsibilities of the role.

✨Ask Smart Questions

During the interview, don’t hesitate to ask insightful questions about the company’s approach to client success and their implementation strategies. This shows your genuine interest in the role and helps you gauge if the company aligns with your values and career goals.

✨Be Ready for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to manage multiple projects. Think through potential challenges you might encounter in the role and how you would address them. This will showcase your strategic thinking and readiness for the job.

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