At a Glance
- Tasks: Support training and compliance activities to ensure safety and regulatory standards at Thorpe Park.
- Company: Join the fun team at Merlin, where we create unforgettable experiences.
- Benefits: Enjoy discounts on LEGO, free attraction tickets, and ongoing training opportunities.
- Other info: Work in a vibrant atmosphere with a focus on fun and teamwork.
- Why this job: Be part of a dynamic environment that values your contributions and offers career growth.
- Qualifications: Attention to detail, strong communication skills, and experience in training or compliance roles.
The predicted salary is between 30000 - 40000 € per year.
We are recruiting for a Training & Compliance Coordinator to join our awesome Technical Services Team! As Training & Compliance Coordinator, you will play a vital part in supporting the Technical Services function at Thorpe Park Resort by providing accurate, well-organised and reliable administrative support across all training and compliance activities. You will help ensure that regulatory, safety and internal standards are consistently met, contributing directly to the safe and effective operation of the park.
You will be responsible for maintaining robust document control across Technical Services, managing training and compliance documentation through shared drives and systems, and ensuring records are complete, traceable and up to date. This includes producing regular reports, supporting audits and spot checks, and helping to identify opportunities for continuous improvement.
The role will involve active monitoring of compliance processes, liaising with internal stakeholders and external bodies, tracking actions and supporting the close-out of findings. You’ll also assist with the administration of statutory inspections and third-party reports, helping to ensure all obligations are met on time and correctly recorded.
On the training side, you will maintain training and competence records, support the coordination of inductions and on-site training activity, and work closely with the Training & Development Manager to ensure staff qualifications, refreshers and competencies are tracked and compliant with policy. You’ll also support the creation and updating of training documentation, helping to raise awareness and understanding of training and compliance requirements across Technical Services.
Qualifications & Experience
- Strong attention to detail with the ability to analyse information and manage multiple tasks effectively
- Previous experience in a training, compliance or administrative role, ideally within an industrial, engineering or technical environment
- Confident communicator, both verbally and in writing, with the ability to work with a wide range of stakeholders
- Competent user of Microsoft Office, particularly Excel (including data manipulation, formulas, filtering, lookups, charts and error checking)
- Experience maintaining accurate records, reports and document control systems
- Awareness of health and safety and compliance requirements, such as LOLER, PSSR, COSHH or similar industry guidance
- Knowledge or awareness of HSG175 (Fairgrounds and Amusement Parks: Guidance on Safe Practice) would be advantageous
- Proactive, organised and able to support continuous improvement initiatives
- Willingness to support on-site training, inductions and wider operational needs when required
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- “Enjoy the Ride” Merlin Annual Pass for you and five loved ones!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Private pension scheme
- Free staff parking
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which offers 30,000+ national & local employee discounts
- Ongoing training & development
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Competitive
Training & Compliance Coordinator employer: Thorpe Park Resort
At Merlin, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and teamwork. As a Training & Compliance Coordinator at Thorpe Park, you'll enjoy unique benefits such as a Merlin Magic Pass for free access to attractions, generous discounts, and ongoing training opportunities to support your professional growth. Join us in creating unforgettable experiences while working in a fun and dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Compliance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Merlin. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show us how your skills align with what we’re looking for in a Training & Compliance Coordinator. Be ready to share examples of your past experiences!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Thorpe Park!
We think you need these skills to ace Training & Compliance Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training & Compliance Coordinator role. Highlight your relevant experience in training, compliance, or administrative roles, and show us how your skills match what we're looking for!
Show Off Your Attention to Detail:Since this role requires strong attention to detail, give us examples of how you've successfully managed multiple tasks or maintained accurate records in your previous jobs. We want to see that you can keep everything organised and up to date!
Communicate Clearly:As a confident communicator, both verbally and in writing, make sure your application reflects this. Use clear language and structure in your CV and cover letter, and don’t forget to proofread for any errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thorpe Park Resort
✨Know Your Stuff
Make sure you understand the key responsibilities of a Training & Compliance Coordinator. Brush up on compliance regulations and training processes relevant to the role, like LOLER and COSHH. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role involves managing multiple tasks and maintaining accurate records, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed documentation or compliance processes in previous roles. This will demonstrate your attention to detail and ability to juggle responsibilities.
✨Communicate Confidently
As a Training & Compliance Coordinator, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing a few questions to ask during the interview that show your interest in collaboration and communication within the team.
✨Emphasise Continuous Improvement
This role is all about supporting continuous improvement initiatives. Think of examples from your past experiences where you identified areas for improvement and took action. Sharing these stories will highlight your proactive nature and commitment to enhancing processes.
