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- Tasks: Ensure safety and security for guests and staff at Thorpe Park.
- Company: Join the vibrant team at Thorpe Park, a leading entertainment destination.
- Benefits: Enjoy 20 free tickets, discounts, and ongoing training opportunities.
- Other info: Flexible hours with a supportive team environment and career growth.
- Why this job: Be a key player in creating memorable experiences while ensuring safety.
- Qualifications: Must have SIA Door Supervision licence and be over 18.
What you\’ll bring to the team:
Location: Thorpe Park,
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
Our security team play a pivotal role in ensuring that our guests and staff have a safe and enjoyable day out at Thorpe Park. We promote a diverse culture and our security officers must be role models in exceptional guest service and professionalism.
Responsibilities:
- Conduct bag checks and personal searches
- Patrol the resort being vigilant for any threats to the safety of the park.
- Respond to incidents in a professional and timely manner
- Work closely with the on – site First Aid team to ensure a smooth operation in any emergency response situations.
- Asset Transfers
- Be prepared to work alongside Surrey Police in a proactive operation and on the park to reduce anti social behaviour across the park.
Qualifications & Experience:
- MUST have SIA Door Supervision licence to apply
- Must be over the age of 18
- Be able to use De-Escalation skills and conflict management in conjunction with SIA training to provide the best outcome.
- Crowd management skills are essential.
- Remain flexible in relation to working hours.
- Be approachable and confident
- Willing to drive standards
- Motivated to work closely with other departments on a daily basis
Benefits:
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have a longer-term career in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at – and one of the team will get back to you as soon as possible.
Pay Range: GBP £13.00/Hr.
Security Officer employer: Thorpe Park Resort
Contact Detail:
Thorpe Park Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out Thorpe Park's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your conflict management skills! Since you'll be dealing with guests and potential incidents, think of scenarios where you might need to de-escalate a situation. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network with current employees! If you know anyone working at Thorpe Park, reach out for a chat. They can give you insider tips on what the hiring team looks for and how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you're passionate about safety and guest service. Share any relevant experiences that highlight your commitment to creating a safe environment, as this is key for our security team.
Highlight Your Skills: Make sure to mention your SIA Door Supervision licence and any crowd management or conflict resolution skills you have. We want to see how your qualifications align with what we’re looking for in a Security Officer.
Be Professional Yet Approachable: Your written application should reflect the professionalism we expect from our security officers. However, don’t forget to show your approachable side! Use a friendly tone while maintaining a level of professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thorpe Park Resort
✨Know Your Role
Make sure you understand the responsibilities of a Security Officer at Thorpe Park. Familiarise yourself with tasks like conducting bag checks, patrolling the resort, and responding to incidents. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Skills
Highlight your SIA Door Supervision licence and any relevant experience in conflict management and crowd control. Be ready to share specific examples of how you've successfully handled challenging situations in the past, as this will show your capability to manage safety effectively.
✨Emphasise Teamwork
Since the role involves working closely with other departments and the on-site First Aid team, be prepared to discuss your teamwork skills. Share experiences where you collaborated with others to achieve a common goal, showcasing your ability to work well in a diverse environment.
✨Be Approachable and Confident
As a Security Officer, being approachable is key to providing exceptional guest service. Practice your communication skills and maintain a confident demeanour during the interview. This will help convey that you can handle interactions with guests and staff professionally.