At a Glance
- Tasks: Be the first point of contact for injuries and illnesses, ensuring safety and fun for all guests.
- Company: Join the dynamic team at Thorpe Park, where health and safety is our top priority.
- Benefits: Enjoy 20 free tickets, discounts, free bus service, and ongoing training for career growth.
- Other info: Work in an exciting theme park setting with opportunities for personal and professional development.
- Why this job: Make a real difference in people's experiences while developing your skills in a fun environment.
- Qualifications: First Aid qualification and experience in delivering care to adults and children required.
The predicted salary is between 27400 - 27400 € per year.
In this role you will be the first point of contact for staff and guest injuries and illnesses. You will play a pivotal role in delivering safe and fun experiences for all our guests. You will ensure excellent standards of health & safety, which is the number one priority at Thorpe Park, whilst taking both a customer and employee focused approach to work. When required, you’ll be ready to assist in emergency first aid situations and will be responsible for upholding the highest standards of care. As a First Aid Host, you will be a role model for taking ownership, getting involved, and being happy to help! Working alongside all departments, this is an exciting opportunity to join the Thorpe Park team.
Job Purpose
Reporting to the First Aid Assistant Manager, as a First Aid Host, you will be responsible for ensuring the delivery of high-quality care and effective first aid to both staff and guests on a day-to-day basis. This includes:
- Treating within a First Aid Centre
- Providing First Aid cover for the Amity Beach attraction
- Working at park events
- Conducting company medicals
- Completing regular Kit Checks and First Aid Centre Deep Cleans
Key Accountabilities
- Treating and assessing patients within your scope of practice alongside Thorpe Park policies and procedures.
- Accurately completing all documentation relating to patients, equipment and near misses in accordance with policies and procedures.
- Maintaining a strong presence on park.
- Ensuring patient confidentiality is always maintained.
- Actively participating in personal and environmental cleaning routines to ensure infection prevention and control standards are adhered to.
- Achieving and maintaining competence in all relevant skills and knowledge and actively striving to upkeep and grow your skillset.
- Undertaking and completing all required in-house training and maintaining competency.
- Conducting company medicals for ride operators in line with Occupational Health.
- Performing any other duties that may reasonably be requested of you in line with your skills, training and qualification.
Qualifications & Experience
Essential Criteria:
- First Aid at Work Qualification (or equivalent recognised).
- Experience of delivering First Aid in adults and children.
- Experience of working effectively as part of a team.
Desirable Criteria:
- Advanced First Aid / FREC 3 is advantageous.
- Experience of working within the theme park, events or pre-hospital environment.
- Experience working with children.
- Experience in minor injuries and illnesses.
Personal Qualities
- Able to remain calm and function under pressure in challenging situations.
- Ability to deal with sensitive, unpredictable, and emotionally challenging and diverse clinical situations.
- Excellent communication skills: liaison, negotiation, advocacy.
- Physically able to meet the demands of a First Aid Host.
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants.
- 40% discount online off LEGO, and much more!
- Free bus from Staines station for all employees.
- Fortnightly pay.
- Free staff parking.
- Ongoing training & development to have a longer-term career in Merlin.
- Access to Perks at Work which offers 30,000+ national & local employee discounts.
If you have any questions or if you require any reasonable adjustments because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Pay Range
GBP £13.21/Hr.
First Aid Responder employer: Thorpe Park Resort
At Thorpe Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture where safety and fun go hand in hand. As a First Aid Responder, you'll not only play a crucial role in ensuring the well-being of our guests and staff but also benefit from ongoing training and development opportunities, a generous Merlin Magic Pass for free entry to attractions, and a supportive team environment that values your contributions. Join us in creating memorable experiences while enjoying perks like discounts and free transport, all within the thrilling atmosphere of one of the UK's top theme parks.
StudySmarter Expert Advice🤫
We think this is how you could land First Aid Responder
✨Tip Number 1
Get to know the company culture! Before your interview, check out Thorpe Park's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your first aid scenarios! Since you'll be dealing with real-life situations, it’s crucial to be prepared. Run through common first aid scenarios with a friend or family member to boost your confidence and ensure you're ready for anything.
✨Tip Number 3
Show off your teamwork skills! In your interview, share examples of how you've worked effectively in a team before. Highlighting your ability to collaborate will resonate well, especially since you'll be working alongside various departments at the park.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Thorpe Park team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace First Aid Responder
Some tips for your application 🫡
Show Your Passion for First Aid:When you're writing your application, let us see your enthusiasm for first aid! Share any relevant experiences or stories that highlight your commitment to helping others and keeping them safe. This will help us understand why you’re the perfect fit for the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your First Aid qualifications and any experience you have in similar environments. We want to see how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thorpe Park Resort
✨Know Your First Aid Basics
Make sure you brush up on your first aid knowledge before the interview. Be ready to discuss your qualifications and any relevant experiences you've had in delivering first aid, especially in high-pressure situations. This will show that you're not just qualified but also confident in your skills.
✨Demonstrate Your Customer Focus
Since this role involves interacting with both staff and guests, think of examples where you've provided excellent customer service. Prepare to share how you handle sensitive situations and maintain a calm demeanour, as this is crucial for a First Aid Responder.
✨Show Your Team Spirit
This position requires working closely with various departments, so be ready to talk about your teamwork experiences. Highlight times when you collaborated effectively with others, especially in stressful environments, to ensure everyone’s safety and well-being.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team dynamics at Thorpe Park. This shows your genuine interest in the position and helps you understand how you can contribute to maintaining high health and safety standards.
