At a Glance
- Tasks: Support contract management and ensure compliance while coordinating with contractors and security teams.
- Company: Join the exciting team at Thorpe Park Resort, a leading entertainment destination.
- Benefits: Enjoy 28 days holiday, Merlin Magic Pass, discounts, and ongoing training opportunities.
- Other info: Fixed term role until December 2026 with potential for growth.
- Why this job: Be part of a dynamic environment where your organisational skills make a real difference.
- Qualifications: Previous admin experience, strong organisational skills, and confident computer skills required.
The predicted salary is between 14.1 - 14.1 £ per hour.
Location: Thorpe Park Resort, Chertsey
Hours: 40 hours per week, occasional weekends and bank holidays may be required
Contract Type: Fixed term until December 2026
We are seeking a highly organised and detail-oriented Contract Supervisor to provide administrative and operational support to the Head of Projects and Contracts and the Senior Site Security Manager. This role is primarily administrative and plays a key part in ensuring effective contract performance, compliance, and financial control across site operations. You will be responsible for performance monitoring, contractor coordination, and supporting governance, health & safety, and security-related activities.
Key responsibilities include:
- Supporting all administrative aspects of contract management, including raising purchase orders, validating invoices, and maintaining cost trackers
- Monitoring contract performance through monthly dashboards, tracking SLAs, response times, and maintenance activity
- Supporting investigations into service failures, including root cause analysis and tracking corrective actions
- Attending contract review meetings and ensuring actions are recorded and progressed
- Supporting budget management through Opex tracking, financial reporting, and forecasting
- Acting as a key liaison between security teams and contractors, coordinating CCTV faults, repairs, and associated documentation
- Maintaining accurate records for contractor compliance, permits, and security-related activity
- Overseeing safe systems of work, including permits, inductions, and contractor documentation to ensure full compliance
Qualifications & Experience
- Previous administrative experience within a busy and fast paced working environment
- Excellent organisational skills with the ability to work using your own initiative, in the absence of management being available to guide or support
- Very confident computer skills, offering high levels of experience with Microsoft software, financial software
- Experience in a technical environment is desirable but not essential
- Knowledge of Coupa or any CAFM is highly desirable but not essential
- Experience with raising purchase orders is highly desirable
- Working within and to budgets is essential
- Strong level of attention to detail
Benefits
- 28 days holiday (including bank holidays)
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more…
Pay Range
GBP £14.10/Hr.
Contracts Supervisor employer: Thorpe Park Resort
At Thorpe Park Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Contracts Supervisor, you'll enjoy a range of benefits including a generous holiday allowance, a private pension scheme, and exclusive discounts, all while working in a dynamic environment that encourages ongoing training and development. Join us in Chertsey, where your contributions will directly impact our commitment to safety and excellence in service delivery.
