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- Tasks: Lead a team to enhance guest experience and ensure ride safety.
- Company: Exciting theme park known for fun and adventure.
- Benefits: Flexible hours, competitive pay, and great employee perks.
- Why this job: Join a vibrant team and create unforgettable experiences for guests.
- Qualifications: Experience in theme parks and a passion for customer service.
- Other info: Perfect opportunity for those seeking a dynamic and rewarding role.
The predicted salary is between 30000 - 42000 £ per year.
A leading theme park in the UK is seeking a Seasonal Zonal Rides Lead to manage and support a team of guest experience hosts. Responsibilities include ensuring compliance with health and safety, optimizing ride efficiency, and enhancing overall guest satisfaction.
Candidates should have experience in a theme park and a strong focus on customer service. This full-time position is fully flexible across 5 days per week and offers competitive pay alongside various employee benefits.
Seasonal Zonal Rides Lead - Guest Experience & Ops in Chertsey employer: Thorpe Park Resort
Contact Detail:
Thorpe Park Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Zonal Rides Lead - Guest Experience & Ops in Chertsey
✨Tip Number 1
Get to know the theme park inside out! Familiarise yourself with the rides, guest experience strategies, and health and safety protocols. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've enhanced guest experiences in previous roles. Whether it’s resolving complaints or creating memorable moments, make sure you highlight these during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Zonal Rides Lead - Guest Experience & Ops in Chertsey
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable experiences for guests. Share any relevant experiences you've had in customer service or theme parks that highlight your commitment to guest satisfaction.
Highlight Your Team Management Skills: As a Seasonal Zonal Rides Lead, you'll be managing a team. Make sure to showcase any leadership roles you've held in the past. We want to know how you motivate and support your team to ensure everyone is working towards the same goal.
Emphasise Health and Safety Knowledge: Since compliance with health and safety is crucial, include any relevant training or experience you have in this area. We appreciate candidates who understand the importance of keeping both guests and staff safe while having fun!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at Thorpe Park Resort
✨Know the Rides Inside Out
Make sure you’re familiar with the rides and attractions at the theme park. Research their safety protocols and guest experience strategies. This will show your passion for the role and help you answer questions about optimising ride efficiency.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight how you handled difficult situations and ensured guest satisfaction. This is crucial for a role focused on enhancing the overall guest experience.
✨Understand Health and Safety Regulations
Brush up on health and safety standards relevant to theme parks. Be ready to discuss how you would ensure compliance in your role. This knowledge will demonstrate your commitment to guest safety and operational excellence.
✨Be Ready for Team Dynamics Questions
As a Zonal Rides Lead, you’ll be managing a team. Prepare to discuss your leadership style and how you motivate and support your team. Think of specific instances where you’ve successfully led a group, especially in a fast-paced environment like a theme park.
