At a Glance
- Tasks: Welcome guests, ensure safety, maintain spa standards, and provide top-notch hospitality.
- Company: Vibrant spa with a friendly and supportive team atmosphere.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for career growth and bespoke training available.
- Why this job: Be the first smile guests see and create memorable experiences every day.
- Qualifications: Warm personality, strong communication skills, and a passion for guest service.
An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes. We're looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive. Your day to day; Greeting our guests with a welcoming smile, offering advice and assistance when necessary Ensuring guest safety at all times, following all health and safety spa procedures Maintaining excellent spa standards, cleanliness and presentation Providing the highest level of hospitality Upselling of food, beverage, treatment, products and other hotel facilities Who are we looking for? As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained. If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Stream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment41bf1e1f-b16b-4260-a40a-17c77a06fd15
Leisure Assistant employer: Thorpe Park Hotel & Spa
Join a prestigious luxury 4-star hotel as a Senior Sales Coordinator, where you will thrive in a dynamic and supportive work environment. With a focus on employee growth, we offer bespoke training programmes, competitive salaries, and generous benefits including discounted room rates and a health cash plan. Our commitment to fostering a culture of warmth and hospitality ensures that you will not only develop your career but also create memorable experiences for our guests.
Contact Details:
Thorpe Park Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thorpe Park Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thorpe Park Hotel & Spa
Don't be shy about reaching out to Thorpe Park Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thorpe Park Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thorpe Park Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
