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- Tasks: Welcome guests, ensure safety, maintain spa standards, and provide top-notch hospitality.
- Company: Join a vibrant spa team dedicated to guest wellbeing.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Be part of a friendly team creating memorable experiences for guests.
- Qualifications: A calm demeanour and a passion for hospitality are essential.
- Other info: Enjoy a supportive environment with training and career growth opportunities.
The predicted salary is between 20000 - 30000 £ per year.
We’re looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Responsibilities:
- Greeting our guests with a welcoming smile, offering advice and assistance when necessary.
- Ensuring guest safety at all times, following all health and safety spa procedures.
- Maintaining excellent spa standards, cleanliness and presentation.
- Providing the highest level of hospitality.
- Upselling of food, beverage, treatment, products and other hotel facilities.
- You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride.
- Completing regular pool tests and pool plant operations, and serving as a pool responder (all trained).
Benefits:
- A competitive salary, negotiable dependent on experience.
- Stream – the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Leisure Assistant in Leeds employer: Thorpe Park Hotel & Spa
Contact Detail:
Thorpe Park Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Leisure Assistant.
✨Tip Number 2
Practice your people skills! As a Leisure Assistant, you'll be the friendly face of the spa. Role-play with a friend or family member to get comfortable greeting guests and handling any unexpected situations.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to providing top-notch service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Leisure Assistant in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to guest safety and hospitality. We love seeing how you've made guests feel special in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Thorpe Park Hotel & Spa
✨Show Your Friendly Side
As a Leisure Assistant, being welcoming is key. Make sure to smile and engage with your interviewer as if they were a guest. Practice greeting them warmly and showing genuine interest in their questions.
✨Know Your Safety Procedures
Familiarise yourself with health and safety protocols relevant to spa environments. Be prepared to discuss how you would ensure guest safety and handle unexpected situations, as this will demonstrate your readiness for the role.
✨Highlight Your Hospitality Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share specific instances where you went above and beyond to create a positive experience for guests.
✨Prepare for Upselling Scenarios
Since upselling is part of the job, come up with a few strategies or examples of how you would promote spa treatments or products. This shows that you understand the business side of the role and are eager to contribute.
