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- Tasks: Shape internal communications to connect colleagues with Thorntons’ strategy and culture.
- Company: Join a diverse and inclusive team at Thorntons, a leader in the industry.
- Benefits: Enjoy 39 days of annual leave, private medical insurance, and hybrid working options.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real impact by enhancing engagement and communication across the firm.
- Qualifications: Strong writing skills and experience in managing internal communications channels.
The predicted salary is between 45000 - 55000 £ per year.
As Internal Communications Manager, you will play a central role in shaping how colleagues connect with Thorntons’ strategy, culture and leadership. You will deliver clear, timely and engaging communication that builds understanding, strengthens engagement and fosters pride in the firm. Working closely with the Head of Communications and partnering with the Chief People Officer and People Team you will help ensure alignment between Communications, People and leadership priorities.
You will lead major firmwide communication moments across multiple channels, support senior leaders in delivering confident and consistent messaging, and oversee the ongoing development of the firm’s intranet, JACK, as a trusted and engaging source of information for colleagues. This role combines strategic planning, creative storytelling and stakeholder engagement to ensure internal communication across the firm is clear, inclusive and aligned with Thorntons’ values and brand.
It’s about:
- Internal Communications Strategy – developing and delivering the firm’s internal communications strategy, creating structured plans and communication calendars that ensure messages are clear, coordinated and effective and internal communications promote the firm’s brand identity and adhere to the firm’s tone of voice.
- Leadership & Strategic Messaging – supporting senior leaders to communicate with confidence, clarity and transparency, and shaping messaging around firmwide announcements, strategic priorities and major internal moments including ‘town hall’ events, ensuring all internal communications support the firm’s commercial objectives.
- Channels & Content Management – overseeing the development and management of JACK, ensuring it is an intuitive and engaging hub for colleagues, while commissioning and coordinating high‑quality internal content across a variety of channels and formats, including a monthly newsletter.
- Culture & Engagement Initiatives – partnering with the People Team to support wellbeing initiatives, engagement programmes, staff surveys, promotions and other key colleague lifecycle moments.
- Events & Firmwide Communications – leading internal communication for major moments such as colleague conferences, firmwide announcements and online town hall events.
- Measurement & Continuous Improvement – gathering colleague feedback, monitoring engagement data and using insights to refine communication approaches and improve effectiveness.
- Stakeholder Collaboration – building strong relationships across the firm and working closely with leadership, business teams and external suppliers and managing relationships with suppliers, agencies and platform vendors to deliver high‑quality communication initiatives.
What you’ll need:
- Excellent written communication and editorial skills.
- Strong stakeholder management and relationship‑building abilities.
- Experience delivering internal communications across multiple channels and platforms.
- The ability to communicate with clarity, empathy and sound judgement.
- Experience managing content management systems or internal communication platforms.
- Strong organisational skills and the ability to manage multiple projects and deadlines.
- Analytical skills with the ability to measure engagement and use insights to improve communication effectiveness.
What we offer:
- 39 Days Annual Leave (includes 5 fixed public holidays)
- Contributory Pension Scheme with salary exchange
- Private Medical Insurance
- Critical Illness Cover
- Income Protection Cover
- Group Life Assurance
- Exceptional maternity, paternity, partner and adoption leave packages
- Health care cash plan to support everyday health expenses
- Free Legal fees for moving home and life planning
- Cycle to Work Scheme
- Retail Discounts
- Hybrid Working
Belonging
At Thorntons, we embrace diversity and are committed to creating a welcoming and inclusive workplace where everyone can thrive. As a Disability Confident employer, we want to ensure that everyone has a positive experience when applying to join us. If you have a disability or are neurodivergent and need any adjustments during the recruitment process, just let us know — we’ll do everything we can to support you. We work flexibly to meet the needs of our clients and our people. While not every role is the same, most offer a hybrid working pattern. We’ll work with you to agree the right arrangement that supports you, the role, and our clients.
Internal Communications Manager in Scotland employer: Thorntons Law LLP
Contact Detail:
Thorntons Law LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Manager in Scotland
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thorntons on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Thorntons’ culture, values, and recent news. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and engaging when discussing your past experiences. Use storytelling to illustrate how you've successfully managed internal communications before.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Internal Communications Manager in Scotland
Some tips for your application 🫡
Show Off Your Writing Skills: As an Internal Communications Manager, your writing needs to shine! Make sure your application showcases your excellent written communication skills. Use clear, engaging language that reflects the tone of voice we value at Thorntons.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in internal communications and stakeholder management. We want to see how your background aligns with our firm’s values and objectives.
Be Creative!: This role is all about creative storytelling, so don’t be afraid to let your personality shine through. Use examples from your past experiences to demonstrate how you’ve successfully engaged colleagues and delivered impactful messages.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thorntons Law LLP
✨Know Thorntons Inside Out
Before your interview, dive deep into Thorntons’ culture, values, and recent news. Understanding their internal communications strategy and how it aligns with their brand will show that you’re genuinely interested and prepared to contribute.
✨Showcase Your Storytelling Skills
As an Internal Communications Manager, storytelling is key. Prepare examples of how you've crafted engaging messages in the past. Be ready to discuss how you can bring creative storytelling to Thorntons’ internal communications.
✨Prepare for Stakeholder Engagement
Think about your experience in building relationships with stakeholders. Be ready to share specific instances where you’ve successfully collaborated with senior leaders or teams to deliver clear and effective communication.
✨Demonstrate Analytical Thinking
Thorntons values data-driven decisions. Prepare to discuss how you’ve used engagement metrics to refine communication strategies in previous roles. Showing that you can measure success and adapt will set you apart.