Senior Property Relationship Manager
Senior Property Relationship Manager

Senior Property Relationship Manager

Birkenhead Full-Time 25000 - 32500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage landlord relationships, provide exceptional customer service, and oversee property inspections.
  • Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
  • Benefits: Enjoy discounts, wellness resources, extra holiday days, and professional development support.
  • Why this job: Be part of a dynamic team that values diversity, fun, and personal growth.
  • Qualifications: Previous property management experience and strong customer service skills are essential.
  • Other info: Competitive salary with performance bonuses and a supportive work culture.

The predicted salary is between 25000 - 32500 £ per year.

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we\’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team\’s extensive industry expertise and local knowledge, we\’re here to help people find, sell, and let their property.

Now, we\’re happy to offer you an exciting opportuni…

Senior Property Relationship Manager employer: Thornley Groves

At Thornley Groves, we pride ourselves on fostering a supportive and dynamic work environment in Chester, where our team is at the heart of everything we do. With a strong focus on employee wellbeing, professional development, and a vibrant company culture, we offer exceptional benefits including flexible leave options, wellness resources, and opportunities for career advancement. Join us to be part of a dedicated team that values diversity and celebrates success together.
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Contact Detail:

Thornley Groves Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Property Relationship Manager

✨Tip Number 1

Familiarise yourself with the local property market in Chester. Understanding the nuances of the area will not only help you in conversations with potential landlords but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current and former employees of Thornley Groves or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your problem-solving skills and resilience in fast-paced environments will resonate well with the hiring team.

✨Tip Number 4

Show enthusiasm for the perks and benefits offered by Thornley Groves. Being aware of their employee engagement platform and how it aligns with your values can set you apart as a candidate who truly appreciates what they offer.

We think you need these skills to ace Senior Property Relationship Manager

Property Management Experience
Exceptional Customer Service
Strong Communication Skills
Negotiation Skills
Problem-Solving Skills
Time Management
Attention to Detail
Resilience in Fast-Paced Environments
Organisational Skills
Knowledge of Tenancy Agreements
Ability to Conduct Inspections and Inventories
Maintenance Coordination
Relationship Building
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience as a Property Manager. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role at Thornley Groves. Mention specific examples of how you've delivered exceptional customer service in the past.

Highlight Relevant Skills: In your application, clearly outline your problem-solving skills and your ability to prioritise tasks. Use bullet points to make these stand out, as they are key qualities the company is looking for.

Show Enthusiasm for Company Culture: Express your excitement about the benefits and values of Thornley Groves in your application. Mention how you align with their commitment to diversity, inclusion, and professional development.

How to prepare for a job interview at Thornley Groves

✨Showcase Your Property Management Experience

Make sure to highlight your previous experience as a Property Manager. Be prepared to discuss specific examples of how you've successfully managed properties, dealt with landlords, and provided exceptional customer service.

✨Demonstrate Strong Problem-Solving Skills

During the interview, be ready to share instances where you've faced challenges in property management and how you resolved them. This will show your resilience and ability to thrive in a fast-paced environment.

✨Emphasise Customer Service Excellence

Thornley Groves values great customer service, so be sure to convey your commitment to delivering an outstanding experience for both customers and landlords. Share any relevant experiences that showcase your customer service skills.

✨Prepare Questions About Company Culture

Since Thornley Groves places importance on being a good fit for both the team and the individual, prepare thoughtful questions about their company culture and values. This shows your genuine interest in becoming part of their dynamic team.

Senior Property Relationship Manager
Thornley Groves

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