At a Glance
- Tasks: Ensure compliance work is completed on time while delivering exceptional customer service.
- Company: Join Thornley Groves, a leading lettings and estate agency network in the UK.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team with no weekend work and great career growth.
- Qualifications: Excellent customer service skills and strong communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Thornley Groves, part of Lomond, is a leading network of lettings and estate agencies. We have 10 offices across the UK with 170 staff ready to help customers buy, sell, and let property.
This is a full‑time, 12 month role at Thornley Groves Didsbury, Monday to Friday with no weekend work.
Responsibilities- Liaise with landlords, tenants and contractors to ensure compliance work is completed on time and to high standards
- Maintain and report accurate file notes
- Deliver exceptional customer service
- Excellent customer service skills
- Articulate thinker
- Great communicator
- Well organised
- Smart spending app with discounts at over 900 retailers; wellbeing centre resources for activity, nutrition, finances, and mental health
- Employee Assistance Programme offering free counselling sessions
- Smart Tech Scheme for the latest gadgets and appliances
- Cycle2Work Scheme to support reducing carbon footprint
- Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF
- Competitive base pay, incentives, and performance bonuses
- Special days and celebrations for length of service
- Pension pot to aid retirement planning
- Professional development funding for qualifications to build career potential
- Company socials encouraging camaraderie
We value diversity and welcome applicants of all nationalities, backgrounds, abilities and perspectives.
Join Thornley Groves and experience a workplace that truly values you.
Compliance Coordinator in Manchester employer: Thornley Groves Ltd
Thornley Groves, part of Lomond, is an exceptional employer that prioritises employee well-being and professional growth. Located in Didsbury, our vibrant work culture fosters collaboration and inclusivity, offering a range of benefits including a Smart Spending app, enhanced family-friendly leave, and opportunities for career development. Join us to be part of a supportive team that celebrates achievements and values diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thornley Groves. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Thornley Groves and understanding their values. Be ready to discuss how your skills align with their commitment to exceptional customer service and compliance standards.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects effectively in the past. This will demonstrate that you're the perfect fit for the Compliance Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Thornley Groves team.
We think you need these skills to ace Compliance Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Compliance Coordinator role. Highlight your customer service skills and any relevant experience that shows you can liaise effectively with landlords, tenants, and contractors.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and how your organisational skills make you a perfect fit for Thornley Groves.
Showcase Your Communication Skills:Since this role requires great communication, consider including examples in your application that demonstrate how you've successfully communicated in previous roles or situations.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Thornley Groves Ltd
✨Know Your Compliance Basics
Before the interview, brush up on the key compliance regulations relevant to the lettings and estate agency sector. Understanding the legal framework will not only impress your interviewers but also show that you’re serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Thornley Groves values great communication, so be ready to discuss specific situations where you went above and beyond for clients.
✨Organise Your Thoughts
As a Compliance Coordinator, being well-organised is crucial. Practise articulating your thoughts clearly and concisely. You might even want to jot down key points or questions you have about the role to keep the conversation flowing smoothly.
✨Emphasise Teamwork and Collaboration
Since the role involves liaising with landlords, tenants, and contractors, highlight your ability to work well in a team. Share experiences where you successfully collaborated with others to achieve a common goal, showcasing your communication skills.
