At a Glance
- Tasks: Ensure compliance work is completed on time while delivering exceptional customer service.
- Company: Thornley Groves, a leading lettings and estate agency network in the UK.
- Benefits: Competitive pay, employee assistance, smart tech scheme, and family-friendly leave.
- Other info: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Join a supportive team and make a real difference in property management.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Thornley Groves, part of Lomond, is a leading network of lettings and estate agencies. We have 10 offices across the UK with 170 staff ready to help customers buy, sell, and let property.
This is a full‑time, 12 month role at Thornley Groves Didsbury, Monday to Friday with no weekend work.
Responsibilities- Liaise with landlords, tenants and contractors to ensure compliance work is completed on time and to high standards
- Maintain and report accurate file notes
- Deliver exceptional customer service
- Wellbeing centre resources for activity, nutrition, finances, and mental health
- Employee Assistance Programme offering free counselling sessions
- Smart Tech Scheme for the latest gadgets and appliances
- Cycle2Work Scheme to support reducing carbon footprint
- Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF
- Competitive base pay, incentives, and performance bonuses
- Special days and celebrations for length of service
- Pension pot to aid retirement planning
- Professional development funding for qualifications to build career potential
- Company socials encouraging camaraderie
- Diversity
Compliance Coordinator employer: Thornley Groves Ltd
Thornley Groves, part of Lomond, is an exceptional employer that prioritises employee wellbeing and professional growth. With a supportive work culture, competitive pay, and a range of benefits including an Employee Assistance Programme and professional development funding, employees can thrive in their roles while enjoying a healthy work-life balance in the vibrant Didsbury area.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thornley Groves on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Compliance Coordinator.
✨Tip Number 2
Prepare for the interview by brushing up on compliance regulations relevant to lettings and estate agencies. We want to show that we’re not just interested in the role, but that we know our stuff too!
✨Tip Number 3
Practice your customer service skills! Since delivering exceptional service is key, let’s think of examples from our past experiences where we’ve gone above and beyond for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Thornley Groves team.
We think you need these skills to ace Compliance Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Compliance Coordinator role. Highlight relevant experience and skills that match the job description, like your ability to liaise with landlords and tenants effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and how you can contribute to Thornley Groves. Keep it concise but engaging!
Showcase Your Customer Service Skills:Since delivering exceptional customer service is key, include examples in your application that demonstrate your commitment to helping clients and resolving issues efficiently.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Thornley Groves Ltd
✨Know Your Compliance Basics
Make sure you brush up on the key compliance regulations relevant to the lettings and estate agency sector. Thornley Groves will be looking for someone who understands the importance of compliance in maintaining high standards, so be ready to discuss specific examples of how you've ensured compliance in previous roles.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is a big part of the role, think of instances where you've gone above and beyond for clients. Prepare to share these stories during your interview, highlighting your communication skills and ability to handle challenging situations with landlords and tenants.
✨Demonstrate Your Organisational Skills
As a Compliance Coordinator, you'll need to manage multiple tasks efficiently. Bring examples of how you've successfully juggled various responsibilities in the past. Discuss any tools or methods you use to stay organised, as this will show that you're proactive and detail-oriented.
✨Engage with Company Culture
Familiarise yourself with Thornley Groves' values and culture. During the interview, express your enthusiasm for their commitment to employee wellbeing and professional development. This shows that you're not just interested in the job, but also in being a part of their team and contributing to a positive work environment.
