At a Glance
- Tasks: Liaise with tenants and landlords to ensure smooth lettings processes.
- Company: Join Thornley Groves, part of the UK's leading lettings network.
- Benefits: Enjoy discounts, wellbeing resources, and competitive pay with bonuses.
- Other info: Diverse workplace with great career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Customer service skills and previous estate agency experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Welcome to
Thornley Groves , where property is done personally.
As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers.
With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Lettings Administrator. This is a full-time, permanent position located in
Stockport .
Responsibilities
- Liaising daily with tenants, landlords and the property management team to ensure smooth progression of lettings.
- Managing move-ins, ensuring all documentation, payments, referencing and compliance checks are completed on time.
- Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation.
- Ensuring all properties and tenancies meet regulatory and compliance requirements prior to tenancy start dates.
- Coordinating key releases and ensuring tenants receive the correct documentation and information at move-in.
- Responding to enquiries via phone, email and in person in a professional and timely manner.
- Supporting the lettings team with administrative tasks to ensure efficient office operations within a fast-paced city centre office environment.
- Maintaining accurate tenant, landlord and property records within the CRM system.
- Qualities
- Be able to work Saturdays.
- Previous experience in Estate Agency.
- Excellent customer service skills.
- Excellent communication skills.
- Attention to detail.
- Highly organised and able to work well under pressure to meet deadlines.
Benefits
- Smart spending app with discounts at over 900 retailers and a wellbeing centre offering resources to get active, eat healthier, improve financial wellbeing and master mental health.
- Employee Assistance Programme offering free counselling support sessions.
- Annual leave purchase scheme where you can buy up to an extra 5 days of holiday.
- Smart Tech Scheme for latest gadgets and appliances.
- Cycle2Work Scheme to reduce carbon footprint.
- Family Friendly Leave for maternity, paternity, adoption and IVF.
- Competitive base pay aligned with market value, plus incentivised commission and performance bonuses for most roles.
- Special days and celebrations for length of service.
- Retirement pension pot.
- Professional development funding for qualifications.
- Company socials for fun and socialising.
We’re excited to offer these amazing benefits to our hardworking teams.
It’s our way of showing appreciation for your dedication.
At Thornley Groves, we value diversity and inclusion.
We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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Contact Details:
Thornley Groves Estate Agents Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in Stockport
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Thornley Groves Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Thornley Groves Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Thornley Groves Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Administrator in Stockport
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Administrator role at Thornley Groves Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Thornley Groves Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Thornley Groves Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Thornley Groves Estate Agents.
