At a Glance
- Tasks: Engage with landlords, deliver top-notch customer service, and manage property inspections.
- Company: Join Thornley Groves, a leading estate agency with a personal touch and a vibrant team.
- Benefits: Enjoy discounts, wellness resources, extra holiday days, and support for professional development.
- Other info: Competitive pay with performance bonuses and a supportive work culture await you!
- Why this job: Be part of a dynamic team that values diversity, fun, and career growth in a fast-paced environment.
- Qualifications: Previous property management experience and strong customer service skills are essential.
The predicted salary is between 27500 - 34500 € per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Relationship Manager. This is a full-time, permanent position located in Salford, Manchester.
Let’s talk about the role, it involves
- Making regular 'check in' calls with landlords.
- Delivering exceptional customer service to our customers & landlords.
- Renewing & negotiating tenancy agreements.
- Completing inspections, inventories & check outs of our customers.
- Organising & recommending maintenance works
We’re looking for individuals who qualities such as:
- Previous experience as a Property Manager is essential for this role
- Resilience when working in a fast paced & demanding environment.
- Ability to priorities tasks & responsibilities.
Join us and experience a workplace that truly values you. Apply today!
Senior Property Relationship Manager in Manchester employer: Thornley Groves Estate Agents
At Thornley Groves, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. Located in Salford, Greater Manchester, we offer a range of benefits including competitive pay, professional development opportunities, and a strong emphasis on employee wellbeing. Join us to be part of a team that values diversity, celebrates achievements, and encourages a healthy work-life balance through engaging company socials and wellness initiatives.
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Relationship Manager in Manchester
✨Tip Number 1
Network with professionals in the property management field. Attend local property events or join online forums to connect with others who work in the industry. This can help you gain insights and potentially get referrals for the Senior Property Relationship Manager role.
✨Tip Number 2
Research Thornley Groves and their approach to customer service. Understanding their values and how they operate will allow you to tailor your conversations during interviews, showing that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss specific examples of your previous experience as a Property Manager. Highlight your problem-solving skills and resilience in fast-paced environments, as these are key qualities they are looking for in a candidate.
✨Tip Number 4
Stay updated on the latest trends in the property market, especially in Greater Manchester. Being knowledgeable about the local market will demonstrate your commitment and expertise, making you a more attractive candidate for the role.
We think you need these skills to ace Senior Property Relationship Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience as a Property Manager. Focus on relevant skills such as customer service, problem-solving, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for property management and your understanding of the role's responsibilities. Mention specific examples of how you've delivered exceptional customer service in the past.
Highlight Relevant Qualifications:If you have any professional qualifications related to property management, be sure to mention them. This shows your commitment to the field and can set you apart from other candidates.
Showcase Your Local Knowledge:Since the role is based in Salford, demonstrate your knowledge of the local property market. Mention any insights you have about the area that could benefit Thornley Groves and their clients.
How to prepare for a job interview at Thornley Groves Estate Agents
✨Showcase Your Property Management Experience
Make sure to highlight your previous experience as a Property Manager. Discuss specific situations where you successfully managed properties, resolved tenant issues, or improved landlord relationships. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is key for this position, prepare examples of how you've gone above and beyond for clients in the past. Be ready to discuss how you handle difficult situations and maintain positive relationships with landlords and tenants.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills, so think of instances where you've had to think on your feet. Prepare to share how you approached challenges, what solutions you implemented, and the outcomes of those situations.
✨Research Thornley Groves and Its Values
Familiarise yourself with Thornley Groves' mission and values. Understanding their commitment to personal service and community involvement will help you align your answers with their culture during the interview, showing that you're a good fit for their team.
