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For Companies At a Glance
- Tasks: Manage property relationships, negotiate renewals, and deliver top-notch customer service.
- Company: Join Thornley Groves, a leading estate agency with a personal touch and a vibrant team.
- Benefits: Enjoy perks like discounts, wellness resources, extra holiday days, and professional development support.
- Why this job: Experience a fun workplace culture with no weekend work and opportunities for growth.
- Qualifications: No prior experience needed; just bring your communication skills and enthusiasm!
- Other info: Diversity and inclusion are valued here; all backgrounds are welcome to apply.
The predicted salary is between 24000 - 26000 £ per year.
Overview
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we\’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team\’s extensive industry expertise and local knowledge, we\’re here to help people find, sell, and let their property.
Role
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located at Vimto Gardens, Manchester. No previous property management experience necessary. You\’ll enjoy a standard work week of Monday to Friday, no weekend work! The salary ranges from an OTE £28,500 – £29,000.
Responsibilities
- Preparing and negotiating tenancy renewals
- Completing property inventories & carrying out regular property inspections
- Maintaining & reporting accurate file notes
- Delivering exceptional customer service
Qualifications
- Excellent Customer Service Skills
- Articulate thinker
- Great Communicator
- Comfortable working in a busy office
Benefits
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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Property Relationship Manager employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Relationship Manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding the trends, popular areas, and customer preferences will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thornley Groves. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role emphasises exceptional customer service skills, think of specific examples where you've gone above and beyond to assist customers, as this will resonate well with the interviewers.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Mentioning your eagerness to pursue qualifications and grow within the company can set you apart, as Thornley Groves values employees who are committed to their own growth and the success of the team.
We think you need these skills to ace Property Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Relationship Manager. Highlight your customer service skills and ability to communicate effectively in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any relevant experience in customer service or communication, even if it's from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Thornley Groves and how your skills can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Thornley Groves Estate Agents
✨Research Thornley Groves
Before your interview, take some time to learn about Thornley Groves Estate Agents. Understand their values, services, and the local property market. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Customer Service Skills
As a Property Relationship Manager, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to deliver outstanding service.
✨Prepare for Role-Specific Questions
Expect questions related to property management, tenancy renewals, and inspections. Even if you lack direct experience, think about transferable skills from previous roles that could apply to these tasks.
✨Show Enthusiasm and Fit
Thornley Groves values a good cultural fit. Be yourself and express your enthusiasm for the role and the company. Share why you believe you would thrive in their dynamic team environment.
