At a Glance
- Tasks: Manage property relationships, negotiate renewals, and deliver top-notch customer service.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday options, and professional development support.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
- Why this job: No weekends, a fun culture, and a chance to grow your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your communication skills and a positive attitude.
The predicted salary is between 22500 - 24000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Altrincham, Manchester. No previous property management experience necessary. You'll enjoy a standard work week of Monday to Friday, no weekend work! The salary ranges from £22,500 - £24,000.
Let's talk about the role. It involves:
- Preparing and negotiating tenancy renewals
- Completing property inventories & carrying out regular property inspections
- Maintaining & reporting accurate file notes
- Delivering exceptional customer service
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Excellent Customer Service Skills
- Articulate thinker
- Great Communicator
- Comfortable working in a busy office
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager in Altrincham employer: Thornley Groves Estate Agents
Thornley Groves Estate Agents is an exceptional employer, offering a vibrant work culture in the heart of Altrincham. With a focus on employee growth, we provide funding for professional qualifications and a range of benefits including a smart spending app and counselling support, ensuring our team members feel valued and supported in their roles. Join us to be part of a dynamic team that prioritises exceptional customer service and fosters a collaborative environment.
Contact Details:
Thornley Groves Estate Agents Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager in Altrincham
✨Tip Number 1
Familiarise yourself with the local property market in Altrincham. Understanding the area, its amenities, and property trends will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role emphasises exceptional customer service, think of examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Tip Number 3
Network with professionals in the property industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss how you handle busy office environments. Think of specific strategies you use to stay organised and manage your time effectively, as this is a key aspect of the Property Relationship Manager role.
We think you need these skills to ace Property Relationship Manager in Altrincham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and required skills for the Property Relationship Manager position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and achievements. Focus on customer service skills and any experience in fast-paced environments, even if it's not directly related to property management.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and ability to work in a busy office, as these are key qualities they are looking for.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thornley Groves Estate Agents
✨Showcase Your Customer Service Skills
As a Property Relationship Manager, exceptional customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, highlighting your ability to communicate effectively and resolve issues.
✨Demonstrate Your Communication Skills
Articulate thinkers are valued at Thornley Groves. Practice explaining complex ideas simply and clearly. During the interview, ensure you listen actively and respond thoughtfully to questions.
✨Familiarise Yourself with Property Management Basics
Even though no previous experience is necessary, having a basic understanding of property management concepts can set you apart. Research tenancy renewals, property inspections, and inventory processes to show your enthusiasm for the role.
✨Emphasise Your Ability to Work in a Busy Environment
The role involves working in a dynamic office setting. Be prepared to discuss how you manage your time and prioritise tasks effectively, especially in a fast-paced environment. Share any relevant experiences that demonstrate your adaptability.
