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- Tasks: Monitor accounts, resolve payment queries, and produce reports in a dynamic team.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Why this job: Make a real impact in finance while enjoying a fun and supportive workplace.
- Qualifications: Experience in credit control or finance, with strong communication and organisational skills.
- Other info: Diverse and inclusive environment with great career growth opportunities.
The predicted salary is between 24000 - 26000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property. Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Credit Controller. This is a full-time, permanent position located in Vimto Gardens, Manchester and you will have a salary range of £24,000 - £26,000 per year.
Let’s talk about the role. It involves:
- Monitor accounts receivable and follow up on overdue balances in line with internal procedures.
- Maintain accurate records of account activity, payments, and communications.
- Issue statements, reminders, and correspondence in accordance with company policy.
- Liaise professionally with clients, customers, and internal teams to resolve payment queries.
- Investigate discrepancies, disputes, and payment issues, ensuring timely resolution.
- Agree payment arrangements where appropriate and monitor adherence.
- Produce regular reports on aged balances, trends, and account status.
- Identify recurring issues and recommend process improvements to reduce future risk.
- Provide support to the wider Client Accounts team with administrative and ad hoc tasks.
We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as:
- Previous experience in credit control, accounts receivable, or a similar finance role.
- Strong communication skills with the ability to handle sensitive conversations professionally.
- High level of accuracy, organisation, and attention to detail.
- Ability to prioritise workload and meet deadlines in a fast-paced environment.
At Thornley Groves, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Credit Controller in Manchester employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. You never know who might have a lead on a Credit Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thornley Groves and understanding their values. Be ready to discuss how your experience aligns with their mission of providing personal service in property management.
✨Tip Number 3
Practice your communication skills! Since you'll be handling sensitive conversations, it’s crucial to demonstrate your professionalism and ability to resolve payment queries smoothly during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the Thornley Groves team.
We think you need these skills to ace Credit Controller in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or finance, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re a great fit for Thornley Groves and how your skills align with our values. Keep it professional but let your personality come through!
Showcase Attention to Detail: As a Credit Controller, accuracy is key. Make sure your application is free from typos and errors. This shows us that you pay attention to detail, which is super important in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable and overdue balances. Brush up on your financial terminology and be ready to discuss your previous experience in credit control. Highlight specific examples where you successfully resolved payment issues or improved processes.
✨Communication is Key
Strong communication skills are essential for this role. Prepare to demonstrate how you've handled sensitive conversations in the past. Think of scenarios where you effectively liaised with clients or internal teams to resolve disputes, and be ready to share those stories.
✨Attention to Detail Matters
With a focus on accuracy and organisation, make sure you showcase your attention to detail during the interview. Bring along examples of reports or records you've maintained in previous roles, and be prepared to discuss how you ensure accuracy in your work.
✨Show Your Problem-Solving Skills
The role involves investigating discrepancies and recommending process improvements. Be ready to talk about challenges you've faced in previous positions and how you approached problem-solving. This will show your potential employer that you're proactive and can think critically under pressure.
