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- Tasks: Coordinate compliance with landlords, tenants, and contractors while delivering top-notch customer service.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, competitive pay, and support for professional development.
- Other info: No weekend work, plus opportunities for career growth and company socials.
- Why this job: Be part of a dynamic team that values diversity and offers a fun work environment.
- Qualifications: Excellent customer service skills and strong communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Compliance Coordinator. This is a full-time, 12 month position located at Thornley Groves Didsbury. You'll enjoy a standard work week of Monday to Friday, no weekend work!
Responsibilities
- Liaising with Landlords, Tenants and Contractors to ensure all compliance works are carried out in a timely fashion, to an excellent standard.
- Maintaining & reporting accurate file notes.
- Delivering exceptional customer service.
Qualities We Value
- Excellent Customer Service Skills.
- Articulate thinker.
- Great Communicator.
- Well organised.
Benefits
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding professional qualifications so you can reach your full potential and build your career.
- Our company socials bring our people together. Work hard, and then socialise even harder!
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Compliance Coordinator in Manchester employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Thornley Groves on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Compliance Coordinator role.
✨Tip Number 2
Prepare for the interview by researching common compliance scenarios in property management. Think about how you would handle them and be ready to share your thoughts during the interview.
✨Tip Number 3
Show off your customer service skills! During interviews, give examples of how you've gone above and beyond for customers in the past. This will demonstrate that you align with Thornley Groves' values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Thornley Groves.
We think you need these skills to ace Compliance Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Coordinator role. Highlight your customer service skills and any relevant experience that shows you can communicate effectively and stay organised.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Thornley Groves and how your skills align with the responsibilities of the role. Keep it friendly and professional!
Showcase Your Communication Skills: Since great communication is key for this role, make sure your application reflects that. Use clear language and structure your information logically to demonstrate your articulate thinking.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Compliance Basics
Before the interview, brush up on the key compliance regulations relevant to the property industry. Thornley Groves values a strong understanding of compliance, so being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Thornley Groves prides itself on excellent service, so demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Be Organised and Articulate
During the interview, keep your answers structured and clear. Practice articulating your thoughts on compliance processes and how you would manage multiple tasks. This will highlight your organisational skills, which are crucial for a Compliance Coordinator.
✨Engage with Their Values
Familiarise yourself with Thornley Groves' commitment to diversity and inclusion. Be ready to discuss how you can contribute to a positive workplace culture. Showing that you align with their values will demonstrate that you’re a great fit for their team.