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- Tasks: Generate new business, conduct market appraisals, and support the lettings team.
- Company: Join Thornley Groves, part of the UK's leading lettings network.
- Benefits: Enjoy discounts, wellbeing resources, competitive pay, and professional development support.
- Why this job: Make a real impact in property management while building your career.
- Qualifications: Experience in residential lettings or sales with strong communication skills.
- Other info: Full training provided and a fun, inclusive workplace culture.
The predicted salary is between 28800 - 32000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
This is a full-time, permanent position located at our City Centre branch with a realistic OTE range of £36,000 - £40,000.
Key Responsibilities- Generate new business through proactive outreach, landlord engagement and portfolio growth activity.
- Conduct market appraisals, pitch our services confidently and convert valuation opportunities into instructions.
- Drive revenue through effective fee negotiation, confident objection handling and strong commercial decision making.
- Support the Head of City Lettings with day to day departmental performance and act as senior cover when required.
- Lead by example in maintaining service standards, compliance expectations and operational discipline across the team.
- Build strong relationships with landlords, tenants and key third party partners to support service delivery.
- Monitor team KPI’s and contribute to department targets, lettings performance metrics and income goals.
- Support and coach Lettings team members to strengthen capability and drive high performance across the department.
- Ensure accurate use of CRM platforms, online booking systems and marketing portals.
- Produce reports, track performance data and support operational decision making.
- Bring new properties to market with accurate pricing, compliant documentation and high quality marketing standards.
- Update landlords proactively with viewing feedback and recommend pricing adjustments where appropriate.
- Experience in residential lettings or sales, ideally in a high‑volume environment.
- Proven business development and landlord acquisition skills.
- Strong communication, negotiation, and influencing ability.
- Target‑driven with solid commercial awareness and KPI focus.
- Confident using CRM systems and managing multiple priorities independently.
- Strong interpersonal skills with leadership capability and a collaborative approach.
At Thornley Groves, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Full training will be given to ensure you are fully conversant with regulations surrounding lettings. Join us and experience a workplace that truly values you. Apply today!
Assistant Lettings Manager/Valuer in Manchester employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Lettings Manager/Valuer in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at Thornley Groves. Building relationships can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or during interviews, make sure to highlight your experience in residential lettings and your knack for business development. Use specific examples to demonstrate how you've driven revenue and built strong relationships in the past.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your negotiation tactics and be ready to discuss how you handle objections. Thornley Groves values confident decision-making, so practice articulating your thought process clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Thornley Groves team. Make sure your online presence reflects your passion for the role!
We think you need these skills to ace Assistant Lettings Manager/Valuer in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Lettings Manager/Valuer role. Highlight your relevant experience in residential lettings and how it aligns with our values at Thornley Groves.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Market
Before the interview, do your homework on the local property market. Understand current trends, pricing strategies, and what makes a successful lettings manager. This knowledge will help you confidently discuss market appraisals and demonstrate your expertise.
✨Showcase Your Communication Skills
As an Assistant Lettings Manager/Valuer, strong communication is key. Prepare examples of how you've effectively engaged with landlords and tenants in the past. Be ready to discuss your negotiation tactics and how you've handled objections successfully.
✨Demonstrate Leadership Potential
Even if you're applying for a supportive role, show that you can lead by example. Share experiences where you've coached team members or contributed to high performance. Highlight your ability to maintain service standards and compliance expectations.
✨Familiarise Yourself with CRM Systems
Since you'll be using CRM platforms and online booking systems, brush up on your tech skills. Be prepared to discuss your experience with these tools and how you've used them to track performance data and support operational decisions.
