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- Tasks: Manage landlord relationships and deliver top-notch customer service in property management.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Full-time, permanent role with a supportive team and career growth opportunities.
- Other info: Fast-paced environment where your contributions are truly valued.
- Why this job: Make a real difference in people's lives through exceptional property management.
- Qualifications: Previous property management experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 10 offices and over 170 staff ready to assist our customers. We are happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Relationship Manager. This is a full-time, permanent position located in Salford, Manchester.
Let’s talk about the role, it involves:
- Making regular 'check in' calls with landlords.
- Delivering exceptional customer service to our customers & landlords.
- Renewing & negotiating tenancy agreements.
- Completing inspections, inventories & check outs of our customers.
- Organising & recommending maintenance works.
We are looking for individuals who possess qualities such as:
- Previous experience as a Property Manager is essential for this role.
- Great customer service.
- Resilience when working in a fast paced & demanding environment.
- Strong problem solving skills.
- Ability to prioritise tasks & responsibilities.
Join us and experience a workplace that truly values you. Apply today!
Senior Property Relationship Manager in Kingston upon Hull employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Relationship Manager in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Senior Property Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Thornley Groves and understand their values and services. Be ready to discuss how your previous experience as a Property Manager aligns with their mission of delivering exceptional customer service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Thornley Groves team.
We think you need these skills to ace Senior Property Relationship Manager in Kingston upon Hull
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out in a sea of formalities.
Tailor Your Experience: Make sure to highlight your previous experience as a Property Manager. We’re looking for specific examples that showcase your customer service skills and problem-solving abilities. Relate your past roles to the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for the Senior Property Relationship Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Thornley Groves!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Property Management Stuff
Brush up on your property management knowledge, especially around tenancy agreements and inspections. Be ready to discuss your previous experiences and how they relate to the role at Thornley Groves.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for landlords or tenants, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Prowess
Be ready to tackle hypothetical scenarios that may arise in property management. Practice articulating your thought process and how you would approach resolving issues, showcasing your resilience and adaptability.
✨Prioritisation is Key
Since the role involves juggling multiple tasks, think of ways you've successfully prioritised responsibilities in a fast-paced environment. Share these experiences to illustrate your ability to manage time effectively and keep everything running smoothly.