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- Tasks: Manage landlord relationships and deliver top-notch customer service in property management.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Full-time, permanent role with a supportive team and career growth opportunities.
- Other info: Fast-paced environment where your contributions are truly valued.
- Why this job: Make a real difference in people's lives through exceptional property management.
- Qualifications: Previous property management experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 10 offices and over 170 staff ready to assist our customers. Now, we are happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Relationship Manager. This is a full-time, permanent position located in Salford, Manchester.
Let’s talk about the role, it involves:
- Making regular 'check in' calls with landlords.
- Delivering exceptional customer service to our customers & landlords.
- Renewing & negotiating tenancy agreements.
- Completing inspections, inventories & check outs of our customers.
- Organising & recommending maintenance works.
We’re looking for individuals who possess qualities such as:
- Previous experience as a Property Manager is essential for this role.
- Great customer service.
- Resilience when working in a fast paced & demanding environment.
- Strong problem solving skills.
- Ability to prioritise tasks & responsibilities.
Join us and experience a workplace that truly values you. Apply today!
Senior Property Relationship Manager in Edinburgh employer: Thornley Groves Estate Agents
Contact Detail:
Thornley Groves Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Relationship Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Senior Property Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Thornley Groves and understand their values and services. Be ready to discuss how your previous experience as a Property Manager aligns with their mission of delivering exceptional customer service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Thornley Groves.
We think you need these skills to ace Senior Property Relationship Manager in Edinburgh
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Property Manager. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples that showcase your skills.
Customer Service is Key: Since delivering exceptional customer service is a big part of the job, let us know about your experiences in this area. Share specific instances where you went above and beyond for customers or landlords.
Be Resilient: Working in a fast-paced environment can be challenging, so we’d love to hear how you’ve handled pressure in the past. Give us examples of how you’ve stayed calm and effective when things got hectic.
Prioritise Your Tasks: We’re looking for someone who can juggle multiple responsibilities. In your application, explain how you prioritise tasks and manage your time effectively. This will show us you’re ready for the demands of the role!
How to prepare for a job interview at Thornley Groves Estate Agents
✨Know Your Property Management Stuff
Brush up on your property management knowledge, especially around tenancy agreements and inspections. Be ready to discuss your previous experiences and how they relate to the role at Thornley Groves.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for landlords or tenants, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Prowess
Be ready to tackle hypothetical scenarios that may arise in property management. Practice articulating your thought process and how you would approach resolving issues efficiently.
✨Prioritisation is Key
Since the role involves juggling multiple tasks, think of ways you've successfully prioritised responsibilities in a fast-paced environment. Share these strategies during your interview to show you're up for the challenge.