Heat Pumps Technical Support Engineer, based across 2 sites in Reading and Portsmouth.
Salary up to £45k plus full company benefits.
Benefits:
- Become a true product expert. And learn additional heating and cooling products too.
- Help in the development of the technical team and contribute towards future growth, with genuine career opportunities.
The Role
- Providing support to customers with technical issues on equipment at install, commissioning and post install levels, focusing initially on heat pumps.
- Working with engineers, installers and contractors via phone, email, video calls and site visits as required.
- Providing trouble-shooting, diagnostics and warranty claims on equipment to include controls and unit controllers.
- Involved with training and advising internal staff and external partners on best practice.
The Person
- Seeking an experienced heat pumps or heating Engineer with exposure to heat pumps across commercial & domestic buildings.
- Ideally coming from a service and breakdown background working as an engineer or supervisor, you'll enjoy helping customers with fault diagnosis.
- Excellent verbal and written communication skills.
- Full driving licence required, as there may be occasional site visits to support customers.
The Package
A basic up to £45k plus full company benefits, 25 days holiday.
The Location
A hybrid role based out of the office in Reading and/or Portsmouth
Some home working offered once trained, plus trouble-shooting visits to customer sites as and when required.
Heat Pumps Support Engineer in Reading employer: Thornhvac
Thornhvac is an excellent employer that fosters a collaborative and supportive work culture, ideal for those passionate about HVAC solutions. Located near Southampton, we offer competitive benefits, opportunities for professional growth, and the chance to work on impactful projects in air conditioning and heat pumps. Join our dedicated team and contribute to innovative solutions while advancing your career in a dynamic environment.
