At a Glance
- Tasks: Manage service contracts and enhance customer relationships in the Applied Air Conditioning sector.
- Company: Join a leading company with rapid growth and innovative service offerings.
- Benefits: Competitive salary up to £75K, performance bonuses, company car, and private medical.
- Other info: Dynamic role with opportunities for advancement in a supportive environment.
- Why this job: Blend technical expertise with customer interaction for impactful career growth.
- Qualifications: Experience in service engineering or sales, with strong customer skills.
The predicted salary is between 75000 - 105000 £ per year.
Are you a Service Engineer or Commissioning Engineer looking to forge a career off the tools in Technical Sales? Or are you a Service Sales Engineer working for a manufacturer or another Applied Air Conditioning Contractor, and looking to join a large stable company with scope to progress into more senior positions.
THE COMPANY
One of the foremost companies in their sector. Rapid growth over the last few years has enabled them to compete on a national scale. This combined with recent service offerings such as remote monitoring and best in class technical problem solving skills enables them to be a true market leader in the Applied Air Conditioning Service sector.
THE ROLE
This is a great role for a technical person who is good with customers. It's not too heavy on the sales side, and it also has a real technical bias to it. The role involves:
- Working with around 50 to 60 customers to make sure their Service Contracts for Applied Air Conditioning Products (Chillers and Heat Pumps) are running smoothly and renewed.
- Making sure that you maximise revenue from existing customers by offering upgrades to their kit.
- Maximising leads for the rental and project departments.
- Going round and seeing your customers on a regular basis to understand their issues.
THE PERSON
Ideally off the tools (Service / Commissioning Engineer) but also would consider other Sales focused people who have experience of selling service contracts for Chillers and/or Commercial Heat Pumps. Good customer skills and driven to hit targets. Not suitable for someone with Splits or VRF project Sales or Service/Commissioning experience.
THE PACKAGE
Basic to £75K depending on experience. Bonus to £30K depending on performance. Good company car or allowance. Good pension and holidays. Private medical. Life insurance. Company credit card for expenses.
THE LOCATION
To cover the East and West Midlands and living near Birmingham, Cannock, Leicester, Derby, Nottingham, or Coventry or Wolverhampton.
Technical Service Sales Engineer – Chillers & Heat Pumps in Birmingham employer: Thornhvac
Join a leading company in the Applied Air Conditioning Service sector, where your technical expertise can flourish in a supportive environment. With competitive salaries, performance-based bonuses, and a strong focus on employee growth, you'll have the opportunity to advance your career while enjoying a great work-life balance in the vibrant East and West Midlands region. Our commitment to innovation and customer satisfaction ensures that you will be part of a dynamic team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Sales Engineer – Chillers & Heat Pumps in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their products, especially around chillers and heat pumps. Be ready to discuss how your technical background can help them maximise revenue and improve customer satisfaction.
✨Tip Number 3
Showcase your customer skills! During interviews, share examples of how you've successfully managed client relationships or resolved issues. This will highlight your ability to connect with customers and understand their needs.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Technical Service Sales Engineer – Chillers & Heat Pumps in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and customer service experience. We want to see how your background as a Service or Commissioning Engineer aligns with the Technical Sales role, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your experience with chillers and heat pumps makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Your Customer Skills:Since this role involves working closely with customers, make sure to highlight any previous experiences where you’ve successfully managed client relationships. We’re looking for someone who can connect with our customers and understand their needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Thornhvac
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of chillers and heat pumps. Be ready to discuss technical details and how they relate to customer service. This role is all about blending technical expertise with customer interaction, so show them you know your stuff!
✨Show Off Your Customer Skills
Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you resolved issues or upsold services. The interviewers will want to see that you can connect with clients and understand their needs.
✨Understand the Company’s Growth
Research the company’s recent growth and service offerings. Being able to discuss their market position and how you can contribute to their success will impress the interviewers. It shows you're genuinely interested in the role and the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their service contracts, team dynamics, or future projects. It demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
