At a Glance
- Tasks: Manage service contracts and enhance customer relationships in the Applied Air Conditioning sector.
- Company: Join a leading company with rapid growth and innovative service offerings.
- Benefits: Competitive salary up to £75K, performance bonuses, company car, and private medical.
- Other info: Dynamic role with opportunities for advancement in a supportive environment.
- Why this job: Blend technical expertise with customer interaction for impactful career growth.
- Qualifications: Experience in service engineering or sales with strong customer skills.
The predicted salary is between 75000 - 105000 £ per year.
Are you a Service Engineer or Commissioning Engineer looking to forge a career off the tools in Technical Sales? Or are you a Service Sales Engineer working for a manufacturer or another Applied Air Conditioning Contractor, and looking to join a large stable company with scope to progress into more senior positions.
Basic to £75K (DOE) bonus £15K - £30K (depending on performance), based in Birmingham, Leicester, Nottingham, Cannock, Derby.
THE COMPANY
One of the foremost companies in their sector. Rapid growth over the last few years has enabled them to compete on a national scale. This combined with recent service offerings such as remote monitoring and best in class technical problem solving skills enables them to be a true market leader in the Applied Air Conditioning Service sector.
THE ROLE
This is a great role for a technical person who is good with customers. It's not too heavy on the sales side, and it also has a real technical bias to it. The role involves:
- Working with around 50 to 60 customers to make sure their Service Contracts for Applied Air Conditioning Products (Chillers and Heat Pumps) are running smoothly and renewed.
- Making sure that you maximise revenue from existing customers by offering upgrades to their kit.
- Maximising leads for the rental and project departments.
- Going round and seeing your customers on a regular basis to understand their issues.
THE PERSON
Ideally off the tools (Service / Commissioning Engineer) but also would consider other Sales focused people who have experience of selling service contracts for Chillers and / or Commercial Heat Pumps. Good customer skills and driven to hit targets. Not suitable for someone with Splits or VRF project Sales or Service / Commissioning experience.
THE PACKAGE
- Basic to £75K depending on experience
- Bonus to £30K depending on performance
- Good company car or allowance
- Good pension and holidays
- Private medical
- Life insurance
- Company credit card for expenses.
THE LOCATION
To cover the East and West Midlands and living near Birmingham, Cannock, Leicester, Derby, Nottingham, or Coventry or Wolverhampton.
Service Sales Engineer in Birmingham employer: Thornhvac
Join a leading company in the Applied Air Conditioning Service sector, where your technical expertise can flourish in a supportive and dynamic environment. With competitive salaries, performance-based bonuses, and comprehensive benefits including private medical and life insurance, we prioritise employee well-being and growth. Our culture encourages collaboration and innovation, making it an ideal place for those looking to advance their careers while working closely with valued customers across the East and West Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Sales Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you can maximise revenue from existing customers and offer solutions that fit their needs. Show them you’re not just about sales, but about building relationships too!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you’re serious about joining our team in the Applied Air Conditioning sector!
We think you need these skills to ace Service Sales Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Sales Engineer. Highlight any relevant experience you have with service contracts, customer interactions, and technical skills related to Applied Air Conditioning products.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for technical sales and how your background as a Service or Commissioning Engineer gives you an edge.
Showcase Your Customer Skills:Since this role involves working closely with customers, make sure to emphasise your customer service skills in your application. Share examples of how you've successfully managed client relationships and resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thornhvac
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of chillers and heat pumps. Be ready to discuss technical details and how they relate to customer service contracts. This role is all about blending technical expertise with customer interaction, so show them you know your stuff!
✨Show Off Your Customer Skills
Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you resolved issues or upsold services. The interviewers will want to see that you can connect with clients and understand their needs.
✨Demonstrate Your Sales Acumen
Even though the role isn't heavily sales-focused, you should still highlight your ability to maximise revenue from existing customers. Prepare to discuss strategies you've used to identify leads and convert them into sales, especially in service contracts.
✨Research the Company
Familiarise yourself with the company's recent growth and service offerings. Knowing about their market position and what makes them a leader in applied air conditioning will help you tailor your answers and show genuine interest in the role.
