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- Tasks: Be the friendly face of our care home, welcoming visitors and managing enquiries.
- Company: Join Thorngate Churcher Trust, a not-for-profit with a heart for exceptional care.
- Benefits: Earn ÂŁ13.45 per hour with flexible part-time hours and a supportive team.
- Other info: Enjoy a warm, respectful environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 13 - 13 ÂŁ per hour.
Location: Churcher Court, Gosport
Salary: ÂŁ13.45 per hour
Hours: 21 hours per week – 9am – 4.30pm, shift pattern: Week 1 & 3 – Monday / Tuesday / Wednesday, Week 2 & 4 – Monday / Saturday / Sunday
Contract: Part time, Permanent
Are you a friendly, organised, and people-focused individual looking for a rewarding part-time role? Churcher Court is part of Thorngate Churcher Trust, a not-for-profit organisation with a strong reputation for delivering exceptional care. Here, we value every individual, both residents and team members, providing training, support and a warm, respectful working environment.
We operate 124 sheltered flats for assisted living, all with 24 hour warden support, and a 44 bed care home offering residential care for frail elderly people and for those living with dementia.
We’re looking for a Receptionist to join our team at Churcher Court, providing a warm and professional front-of-house experience for residents, families, visitors, and colleagues.
About the Receptionist Role:
As the first point of contact, you’ll play a key role in creating a welcoming, safe, and positive environment. You’ll support the smooth day-to-day running of the home through a mix of reception, communication, and administrative duties, ensuring everyone who walks through our doors feels valued.
As our Receptionist, you will:
- Deliver a warm and professional welcome to all visitors, residents, and staff
- Manage calls and enquiries, providing a helpful and friendly response
- Maintain a clean, organised reception area
- Support tours for prospective residents and their families
- Help create a positive and memorable visitor experience
- Act as a key link between residents, families, and staff
- Listen and respond to queries, ensuring appropriate follow-up
- Handle telephone and email enquiries professionally
- Prepare correspondence, maintain records, and manage filing systems
- Ensure all data is handled in line with data protection requirements
- Manage incoming and outgoing post and general administrative tasks
- Liaise with departments across the Trust to support smooth operations
- Support ordering of supplies and maintain stock levels
- Assist with surveys, audits, and general operational support
- Ensure compliance with safety, data protection, and safeguarding policies
In order to be successful in this role you must have:
- Experience in a reception or customer-facing role
- Strong communication and interpersonal skills
- Good IT skills (Microsoft Office, Outlook, general systems)
- A calm, friendly, and professional approach under pressure
- A proactive team player with a positive attitude and great attention to detail
It would be great if you had:
- Experience within a care or residential environment
- Understanding of working with residents living with dementia
Click “APPLY” today! Thorngate Churcher Trust is an equal opportunities employer and welcomes applications from suitably qualified individuals from all sections of the community. No agencies please.
Part Time Receptionist in Hampshire employer: Thorngate Churcher Trust
Contact Detail:
Thorngate Churcher Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us Churcher Court and Thorngate Churcher Trust. Understanding our values and what we stand for will help you connect with the team and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Receptionist, especially your customer service skills and ability to create a welcoming environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A tidy appearance shows that you respect the role and the people you'll be working with.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Receptionist in Hampshire
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and organised nature in your words.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles in reception or customer service that showcase your strong communication skills and attention to detail.
Show Your Passion for Care: Since we’re all about providing exceptional care, it’s a great idea to express your enthusiasm for working in a care environment. If you have experience with residents living with dementia, definitely mention it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Thorngate Churcher Trust
✨Know the Organisation
Before your interview, take some time to research Thorngate Churcher Trust. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. Prepare examples from your past experiences where you've demonstrated strong communication and interpersonal skills. Think about times when you’ve handled difficult situations with a calm and friendly approach.
✨Practice Common Interview Questions
Anticipate questions related to customer service and administrative tasks. Be ready to discuss how you would manage calls, handle enquiries, and maintain an organised reception area. Practising your responses can help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your respect for the role and the organisation. Remember, as a Receptionist, you’ll be representing the face of the organisation, so make sure you look the part!