At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and managing enquiries.
- Company: Join Thorngate Churcher Trust, a not-for-profit with a heart for exceptional care.
- Benefits: Earn £13.45 per hour with flexible part-time hours and a supportive team.
- Other info: Enjoy a warm, respectful environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 27800 - 36400 £ per year.
Location: Russell Churcher Court, Gosport
Salary: £13.45 per hour
Hours: 21 hours per week - 9am - 4.30pm, shift pattern: Week 1 & 3 - Monday / Tuesday / Wednesday, Week 2 & 4 - Monday / Saturday / Sunday
Contract: Part time, Permanent
Are you a friendly, organised, and people-focused individual looking for a rewarding part-time role? Russell Churcher Court is part of Thorngate Churcher Trust, a not-for-profit organisation with a strong reputation for delivering exceptional care. Here, we value every individual both residents and team members, providing training, support and a warm, respectful working environment.
We operate 124 sheltered flats for assisted living, all with 24 hour warden support, and a 44 bed care home offering residential care for frail elderly people and for those living with dementia.
We're looking for a Receptionist to join our team at Russell Churcher Court, providing a warm and professional front-of-house experience for residents, families, visitors, and colleagues.
About the Receptionist Role:
As the first point of contact, you'll play a key role in creating a welcoming, safe, and positive environment. You'll support the smooth day-to-day running of the home through a mix of reception, communication, and administrative duties, ensuring everyone who walks through our doors feels valued.
As our Receptionist, you will:
- Deliver a warm and professional welcome to all visitors, residents, and staff
- Manage calls and enquiries, providing a helpful and friendly response
- Maintain a clean, organised reception area
- Support tours for prospective residents and their families
- Help create a positive and memorable visitor experience
- Act as a key link between residents, families, and staff
- Listen and respond to queries, ensuring appropriate follow-up
- Handle telephone and email enquiries professionally
- Prepare correspondence, maintain records, and manage filing systems
- Ensure all data is handled in line with data protection requirements
- Manage incoming and outgoing post and general administrative tasks
- Liaise with departments across the Trust to support smooth operations
- Support ordering of supplies and maintain stock levels
- Assist with surveys, audits, and general operational support
- Ensure compliance with safety, data protection, and safeguarding policies
In order to be successful in this role you must have:
- Experience in a reception or customer-facing role
- Strong communication and interpersonal skills
- Good IT skills (Microsoft Office, Outlook, general systems)
- A calm, friendly, and professional approach under pressure
- A proactive team player with a positive attitude and great attention to detail
It would be great if you had:
- Experience within a care or residential environment
- Understanding of working with residents living with dementia
Click APPLY today! Thorngate Churcher Trust is an equal opportunities employer and welcomes applications from suitably qualified individuals from all sections of the community. No agencies please.
Part Time Receptionist in Gosport employer: Thorngate Churcher Trust
Contact Detail:
Thorngate Churcher Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist in Gosport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Russell Churcher Court and Thorngate Churcher Trust. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in customer service and how it relates to the Receptionist role, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit will not only boost your confidence but also align with the warm and welcoming environment they’re looking to create.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s a great chance to reiterate your enthusiasm for the role and remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace Part Time Receptionist in Gosport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and organised nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your experience in customer-facing roles. We’re looking for someone who can create a warm and welcoming environment, so showcase any relevant skills or experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured CV that’s easy to read. Use bullet points where necessary to make it easier for us to see your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thorngate Churcher Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part Time Receptionist. Familiarise yourself with the key tasks mentioned in the job description, like managing calls and providing a warm welcome. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. Prepare examples from your past experiences where you've successfully handled customer interactions or resolved issues. Highlight your friendly and professional approach, as this is crucial for creating a positive environment.
✨Demonstrate Organisational Skills
Being organised is key in this role. Think of specific instances where you've managed multiple tasks efficiently, such as handling enquiries while maintaining a tidy reception area. Bring up your experience with administrative duties and how you ensure everything runs smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff working with residents living with dementia. This shows your genuine interest in the role and helps you assess if it's the right fit for you.