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- Tasks: Provide exceptional customer service and secretarial support in a law firm.
- Company: Reputable law firm in Macclesfield with a focus on client experience.
- Benefits: Part-time hours, flexible schedule, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your skills while making a difference.
- Qualifications: GCSE level education, strong typing skills, and IT proficiency required.
- Other info: Great opportunity for personal growth and learning new software.
The predicted salary is between 13000 - 16000 £ per year.
A law firm in Macclesfield is looking for a part-time Front of House/Secretarial/Admin professional to offer exceptional customer service and secretarial support. You will play a vital role in providing an excellent experience for visitors and callers, assisting various departments by preparing documents and handling correspondence.
The ideal candidate will have proven skills in managing customer interactions, typing, IT proficiency, and maintaining professionalism. A minimum GCSE level education is required, along with a willingness to learn specified software.
Front Office & Secretarial Admin - Part-Time (10–4) in Macclesfield employer: Thorneycroft Solicitors
Contact Detail:
Thorneycroft Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office & Secretarial Admin - Part-Time (10–4) in Macclesfield
✨Tip Number 1
Make sure to research the law firm before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult callers or visitors, and prepare how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your IT proficiency! Be ready to discuss any software you've used in the past and how quickly you can learn new systems. This is key for a role that involves document preparation and correspondence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Front Office & Secretarial Admin - Part-Time (10–4) in Macclesfield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about providing an exceptional experience for visitors and callers.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to match the job description. Mention your secretarial skills, typing speed, and any relevant IT proficiency that aligns with what we’re looking for.
Keep It Professional: Since this is a law firm, professionalism is key. Use a clear and formal tone in your application, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thorneycroft Solicitors
✨Know the Firm Inside Out
Before your interview, do some research on the law firm. Understand their values, the types of cases they handle, and their approach to customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where you successfully managed customer interactions. Think about challenging situations and how you resolved them, as this will demonstrate your ability to handle similar scenarios in the future.
✨Brush Up on Your IT Skills
Make sure you're comfortable with common office software and typing skills. If there are specific programs mentioned in the job description, try to familiarise yourself with them beforehand. Being able to discuss your proficiency confidently can set you apart from other candidates.
✨Practice Professionalism
As you'll be the first point of contact for visitors and callers, it's crucial to convey professionalism. During the interview, maintain a positive attitude, dress appropriately, and communicate clearly. This will give the interviewers a glimpse of how you would represent the firm in real-life situations.
