At a Glance
- Tasks: Lead maintenance in a stunning 5* hotel and ensure guest safety and comfort.
- Company: Thornbury Castle, the only Tudor Castle hotel in England, rich in history.
- Benefits: Competitive salary, holiday perks, training opportunities, and discounts on accommodation.
- Other info: Enjoy a dynamic work environment with excellent career growth and recognition.
- Why this job: Join a unique team and maintain a historic castle while making a real impact.
- Qualifications: Experience in maintenance with relevant trade qualifications; proactive and adaptable.
The predicted salary is between 36000 - 36000 € per year.
Relais & Chateau at Thornbury Castle are seeking a Maintenance Manager to join our hard working and professional 5* Hotel Team. You will be working in a unique and beautifully restored Castle supporting the operation in delivering essential maintenance across the hotel site. The department aims to maintain a safe and comfortable environment with the highest standards for our guests.
As Maintenance Manager you will assume responsibility for Health & Safety within the hotel. You will play a key role in keeping hotel facilities in optimum operating condition by performing planned preventive maintenance. You will work closely with your colleagues in Front Office and Housekeeping to ensure the hotel is kept in an excellent state. You will be able to work using your own initiative, be motivated and have a keen eye for detail.
About Us: Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
As Maintenance Manager, you will report directly to the Hotel Manager. While this is a hands-on operational role, the successful candidate will be confident in coordinating and liaising with external contractors and third-party providers, as well as effectively leading their own team to ensure all on-site maintenance requirements are managed efficiently and to a high standard.
Job Description:
- Salary from £36,000, depending on experience
- Additional share of service charge and tips (paid monthly)
- Full time, permanent position 40 hours a week over 5 working days and might involve weekends if needed with occasional 'on call' shifts
- 8 hour shifts, flexible hours in line with business needs
- Manage and carry out maintenance tasks reported by hotel management and staff
- Undertake Duty Manager responsibilities
- Ensure all assigned areas, including storage spaces and workshops, are kept clean, safe, and well maintained
- Carry out general maintenance of all on-site equipment
- Respond effectively under pressure and within strict time constraints
- Undertake general building maintenance, including painting and decorating, minor carpentry repairs, and basic external works
- Communicate issues, risks, and ongoing maintenance needs to the Hotel Manager in a timely manner
- Carry out planned preventative maintenance (PPM) on a scheduled basis
- Maintain awareness of property safety procedures, including first aid and fire and emergency protocols, and ensure safe operation of all equipment
- Complete Health & Safety checks, including fire alarm testing
- Adhere strictly to all Health & Safety policies and procedures at all times
- Work effectively as part of a small team and collaborate with wider departments to support smooth operational delivery
- Undertake additional duties as reasonably requested by hotel management
Qualifications:
As well as having previous experience in a similar role, you will hold relevant trade-based qualifications in general maintenance disciplines such as plumbing, electrical or joinery. You will be confident working independently without close supervision and demonstrate strong ability to prioritise tasks and manage workload effectively. A proactive, can-do attitude is essential, along with adaptability and agility in responding to a range of maintenance requests and operational needs. You will be proficient in IT systems for building and maintenance controls, including app-based platforms for logging, tracking, and managing tasks. You will ideally hold a NEBOSH qualification or be willing to work towards one. Experience in writing SOPs (Standard Operating Procedures) and undertaking risk assessments is also required. Experience working within listed buildings would be highly advantageous.
Additional Information:
- 28 days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months’ probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking
Maintenance Manager in Thornbury employer: Thornbury Castle
Relais & Chateau at Thornbury Castle offers an exceptional work environment as a Maintenance Manager, where you will be part of a dedicated team in a stunning Tudor Castle setting. With a strong focus on employee growth through training programmes and recognition initiatives, the company fosters a collaborative culture that values safety and excellence. Enjoy unique benefits such as complimentary stays after probation, generous holiday allowances, and discounts on hotel services, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Thornbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in maintenance roles. They might know about openings or can give you a heads-up on what to expect during interviews.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, bring along a portfolio of your past maintenance projects. This could include photos, reports, or even testimonials from previous employers that highlight your expertise.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just wait for the application window to open. Reach out directly to the hotel or company through our website and express your interest. A little initiative goes a long way!
✨Tip Number 4
Prepare for the interview! Research Thornbury Castle and its unique features. Be ready to discuss how your experience aligns with their needs, especially around health and safety protocols. Show them you’re the perfect fit for their team!
We think you need these skills to ace Maintenance Manager in Thornbury
Some tips for your application 🫡
Show Your Passion for Maintenance:When you're writing your application, let us see your enthusiasm for maintenance! Share specific examples of how you've tackled challenges in previous roles and how you keep things running smoothly. We love a proactive attitude!
Tailor Your CV to the Role:Make sure your CV highlights relevant experience that matches the Maintenance Manager role. Focus on your skills in health and safety, preventative maintenance, and any trade qualifications you have. We want to see how you can contribute to our unique hotel environment!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experience and qualifications. Remember, clarity is key when it comes to maintenance tasks!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Thornbury Castle!
How to prepare for a job interview at Thornbury Castle
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance tasks. Familiarise yourself with common issues in plumbing, electrical systems, and joinery. Being able to discuss specific examples from your past experience will show that you're not just a talker but someone who knows how to get things done.
✨Health & Safety First
Since this role involves a lot of responsibility for Health & Safety, be prepared to discuss relevant policies and procedures. If you have a NEBOSH qualification or experience with risk assessments, highlight that! It’s crucial to demonstrate your understanding of safety protocols and how you’ve implemented them in previous roles.
✨Team Player Vibes
This position requires collaboration with various departments, so be ready to share examples of how you've worked effectively in a team. Talk about times when you’ve coordinated with others, especially in high-pressure situations. Showing that you can communicate well and support your colleagues will set you apart.
✨Show Your Initiative
The hotel is looking for someone who can work independently and take the initiative. Prepare to discuss instances where you identified a problem and took action without being prompted. This could be anything from suggesting improvements to maintenance processes to handling unexpected repairs efficiently.
