At a Glance
- Tasks: Join our team to create a 5-star experience by keeping the castle spotless and welcoming.
- Company: Thornbury Castle, a unique Tudor hotel offering royal hospitality.
- Benefits: Competitive pay, tips, holiday, birthday off, and discounts on stays and meals.
- Other info: Enjoy career development opportunities and a unique working environment.
- Why this job: Work in a stunning castle and be part of a supportive, fun team.
- Qualifications: No experience needed; just a willingness to learn and work hard.
The predicted salary is between 12.71 - 12.71 £ per hour.
Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
£12.71 per hour, 20 hours per week - 11am - 2:30pm, 5 days a week, including weekend work.
- Ensuring all hotel communal areas are cleaned and tidied to a high standard, including vacuuming, polishing and dusting.
- Ensuring bedrooms and bathrooms are cleaned to a high standard, including refreshing linen and towels, vacuuming and polishing.
- Restocking guest room supplies, including linen, amenities and collaterals.
- Engaging with guests where required.
- Reporting any maintenance issues to Housekeeping manager.
Cleaning rooms can be very physically demanding but you will receive full training and be surrounded by a supportive team.
Additional Information:
- An additional share of the service charge and tips every month.
- 28-days holiday including bank holidays (pro rata).
- An additional paid day off on your birthday.
- Complimentary stay at the castle after 3 months probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Career development programmes.
- Uniform and meals provided whilst on duty and free parking.
Housekeeping Assistant 17.5 Hours/week in Thornbury employer: Thornbury Castle
Relais & Chateau at Thornbury Castle is an exceptional employer, offering a unique opportunity to work in a beautifully restored Tudor Castle that provides a truly memorable experience for guests. With a supportive team environment, comprehensive training programs, and generous benefits including additional paid time off and discounts, employees can thrive both personally and professionally while enjoying the regal atmosphere of this historic location.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant 17.5 Hours/week in Thornbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Thornbury Castle and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Assistant 17.5 Hours/week in Thornbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Thornbury Castle that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Thornbury Castle.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Thornbury Castle get a sense of who you are beyond your experience!
How to prepare for a job interview at Thornbury Castle
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Thornbury Castle and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
