At a Glance
- Tasks: Join our team to create a 5* experience by keeping the castle pristine and welcoming.
- Company: Thornbury Castle, a unique Tudor hotel offering royal hospitality.
- Benefits: Competitive pay, tips, holiday, birthday off, and staff discounts.
- Other info: Enjoy career development opportunities and training in a beautiful setting.
- Why this job: Work in a stunning castle and be part of a supportive team.
- Qualifications: No experience needed; just a willingness to learn and work hard.
The predicted salary is between 12.71 - 12.71 £ per hour.
Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
£12.71 per hour
20 hours per week - 11am - 2:30pm, 5 days a week, including weekend work
- Ensuring all hotel communal areas are cleaned and tidied to a high standard, including vacuuming, polishing and dusting
- Ensuring bedrooms and bathrooms are cleaned to a high standard, including refreshing linen and towels, vacuuming and polishing
- Restocking guest room supplies, including linen, amenities and collaterals
- Engaging with guests where required
- Reporting any maintenance issues to Housekeeping manager
Cleaning rooms can be very physically demanding but you will receive full training and be surrounded by a supportive team.
An additional share of the service charge and tips every month
28-days holiday including bank holidays (pro rata)
An additional paid day off on your birthday
Complimentary stay at the castle after 3 months probation period successfully passed
Training programs via internal & external professionals and access to online training facilities
Staff and family rates on hotel accommodation and discounts on food and beverage
Recognition programmes
Career development programmes
Uniform and meals provided whilst on duty and free parking
Housekeeping Assistant 17.5 Hours 5 days a week in Thornbury employer: Thornbury Castle
Relais & Chateau at Thornbury Castle is an exceptional employer, offering a unique opportunity to work in a beautifully restored Tudor Castle while delivering 5* experiences to guests. With a supportive team environment, comprehensive training programs, and generous benefits including additional paid leave on your birthday and complimentary stays after probation, employees can thrive both personally and professionally in this enchanting setting just 20 minutes from Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant 17.5 Hours 5 days a week in Thornbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thornbury Castle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thornbury Castle
Don't be shy about reaching out to Thornbury Castle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Assistant 17.5 Hours 5 days a week in Thornbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thornbury Castle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thornbury Castle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!