At a Glance
- Tasks: Greet guests, take orders, and serve delicious food and drinks in a stunning castle setting.
- Company: Thornbury Castle, a unique Tudor hotel offering 5* experiences.
- Benefits: Competitive pay, tips, holiday, training, and discounts on accommodation.
- Other info: Enjoy career growth opportunities and a supportive, fast-paced workplace.
- Why this job: Join a passionate team and create memorable experiences for guests in a beautiful environment.
- Qualifications: Strong communication skills and a passion for food and hospitality.
The predicted salary is between 12.71 - 12.71 £ per hour.
Relais & Chateau at Thornbury Castle is seeking a Food & Beverage Assistant / Waiter / Waitress to join our professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has almost completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our food style is modern British using the best locally sourced produce from our kitchen garden and around the southwest. We operate 7 days a week, serving breakfast, afternoon tea, dinner, and Sunday lunch as well as the occasional wedding and functions.
Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
£12.71 per hour depending on experience. Full-time permanent position - 40 hours per week worked including evening shifts and weekends. Temporarily Summer job only can be discussed. 8 hour shifts between 7am and 11pm.
- Greet guests, take orders and serve food and drinks.
- Answer all queries about the menu including drinks and make suggestions.
- Take ownership of guest’s requirements and food allergies.
- Follow Health and Safety and Food Safety procedures.
- Set up the dining areas and process charges and payments.
- Effectively communicate with all colleagues and managers.
- Handle guest queries and complaints with a calm and mature approach.
Qualifications:
- Eligible to work in the UK. No visa sponsorship required.
- Dedicated team player with strong communication skills.
- Natural passion and flair for the industry and food.
- Have the ability to work unsupervised, using own initiative when needed.
- Ambition to succeed at the highest levels.
- Willing to learn new things.
Additional Information:
- An additional share of service charge and tips every month (between 2000 & 3500 or more per year).
- 28-day holiday including bank holidays.
- Additional paid day off on your birthday.
- Complimentary stay at the castle after 3 months’ probation period successfully passed.
- Training programmes via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Free uniform, meals whilst on duty and free parking.
- Become part of an amazing team where your contributions are valued.
- Join a supportive, fast-paced workplace that encourages teamwork and collaboration.
- Enjoy opportunities to learn new skills, grow your career, and progress within the business.
Food & Beverage Assistant / Waiter / Waitress in Thornbury employer: Thornbury Castle
Relais & Chateau at Thornbury Castle offers an exceptional work environment where employees can thrive in a unique setting, surrounded by the grandeur of a Tudor Castle. With a strong emphasis on refined hospitality, team collaboration, and personal growth, staff enjoy competitive pay, generous benefits including service charge shares, and opportunities for professional development. Join a dedicated team that values your contributions and provides a supportive atmosphere to help you succeed in the vibrant food and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant / Waiter / Waitress in Thornbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thornbury Castle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thornbury Castle
Don't be shy about reaching out to Thornbury Castle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant / Waiter / Waitress in Thornbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thornbury Castle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thornbury Castle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
