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- Tasks: Support the F&B Operations Manager and oversee all operations in a dynamic environment.
- Company: Join a prestigious establishment known for its exceptional service and standards.
- Benefits: Competitive salary, tips, 28 days holiday, and complimentary stays after probation.
- Why this job: Be part of a passionate team and elevate your career in the hospitality industry.
- Qualifications: Experience in high-end dining and knowledge of cocktails, wine, and spirits required.
- Other info: Enjoy training opportunities and staff discounts while working in a vibrant atmosphere.
The predicted salary is between 29000 - 33000 £ per year.
£29,000 - £33,000 per annum. Additional share of the service charge and tips paid every month (approx. 2-3K per year). Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people). Take accountability for all F&B operations in the absence of the F&B Operations Manager. Service experience at 2/3 rosette level. Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard. Answer all queries about the menu, including the drinks menu, and make suggestions. Take ownership of guests’ requirements and food allergies. Handle guest queries and complaints in a professional, calm and positive manner. Follow Health and Safety and Food Safety procedures and make sure they are in place in the department. Assist the F&B Operations Manager with rotas, recruitment and staff management within the department. Supervise work in the department at all levels. Develop and train new and existing staff on hotel standards and procedures. Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Additional Information
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
F&B Assistant Manager in Thornbury employer: Thornbury Castle
Contact Detail:
Thornbury Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant Manager in Thornbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry, attend events, and don’t be shy about letting people know you’re on the hunt for an F&B Assistant Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of food and beverage operations. Be ready to discuss your experience with service at a rosette level and how you handle guest queries and complaints. Show us your passion for the industry!
✨Tip Number 3
When you get that interview, make sure to ask insightful questions about the team and the operation standards. This shows you’re genuinely interested and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace F&B Assistant Manager in Thornbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the F&B Assistant Manager role. Highlight your service experience at 2/3 rosette level and any relevant qualifications in cocktails, wine, and spirits.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the food and beverage industry. Mention specific experiences that demonstrate your ability to handle guest queries and complaints professionally, as well as your commitment to maintaining high standards.
Show Off Your Team Spirit: We love dedicated team players! In your application, emphasise your strong communication skills and how you've successfully developed and trained staff in previous roles. This will show us you're a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Thornbury Castle
✨Know Your F&B Stuff
Make sure you brush up on your knowledge of food and beverage operations, especially at the 2/3 rosette level. Be ready to discuss menu items, including drinks, and show off your understanding of traditional cocktails, wine, and spirits. This will demonstrate your expertise and passion for the industry.
✨Showcase Your Leadership Skills
As an F&B Assistant Manager, you'll need to take charge in the absence of the Operations Manager. Prepare examples of how you've successfully managed teams or handled guest complaints in a calm and professional manner. Highlight your experience in training staff and maintaining high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a guest's food allergy or resolving a complaint. Think through your responses ahead of time, focusing on how you would ensure guest satisfaction while adhering to health and safety procedures.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure you present yourself well, reflecting the high standards of the establishment. A polished appearance shows that you take the role seriously and are ready to represent the brand.