At a Glance
- Tasks: Support the Food & Beverage team in delivering 5-star experiences at a stunning Tudor Castle.
- Company: Join the unique Thornbury Castle, a historic hotel with a royal touch.
- Benefits: Enjoy competitive salary, holiday perks, and discounts on accommodation and dining.
- Other info: Opportunities for training and career growth in a dynamic environment.
- Why this job: Be part of a passionate team creating memorable moments for guests in a beautiful setting.
- Qualifications: Experience in high-end dining and a flair for hospitality are essential.
The predicted salary is between 30000 - 33000 £ per year.
Relais & Chateau at Thornbury Castle are seeking an Assistant Restaurant Manager to join our hard working and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
£30,000 per annum. Additional share of the service charge and tips paid every month (approx. 2-3K per year). Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Service experience at 2/3 rosette level.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications:
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Additional Information:
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
Assistant Restaurant Manager in Thornbury employer: Thornbury Castle
Relais & Chateau at Thornbury Castle is an exceptional employer, offering a unique opportunity to work in a beautifully restored Tudor Castle that provides a truly memorable 5* experience for guests. With a strong focus on refined and personalised hospitality, employees benefit from comprehensive training programmes, generous holiday allowances, and a supportive work culture that values teamwork and professional growth. Located just 20 minutes from Bristol, staff enjoy not only competitive salaries but also perks such as complimentary stays and discounts, making it a rewarding place to build a career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Thornbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Relais & Chateau or similar establishments. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve created memorable experiences for guests in the past.
✨Tip Number 3
Be prepared with questions! When you’re interviewing, ask about the team culture and what makes working at Thornbury Castle special. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Restaurant Manager in Thornbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about delivering 5* experiences and that you understand what it means to work in a high-end environment like Thornbury Castle.
Tailor Your CV:Make sure your CV is tailored to the Assistant Restaurant Manager role. Highlight your experience in similar settings, especially if you've worked in Relais & Chateaux or Rosette restaurants. We love seeing relevant experience that matches our standards!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. We’re looking for someone who can handle guest queries with a calm and positive attitude, so let that come through in your writing style.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Thornbury Castle. We can’t wait to hear from you!
How to prepare for a job interview at Thornbury Castle
✨Know the Castle Inside Out
Before your interview, make sure you research Thornbury Castle and its unique offerings. Familiarise yourself with the history, the dining options, and the overall guest experience. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Service Skills
Prepare to discuss your previous experience in high-end dining environments, especially at 2/3 rosette level. Be ready to share specific examples of how you've handled guest queries and complaints, demonstrating your calm and professional approach under pressure.
✨Demonstrate Team Spirit
As an Assistant Restaurant Manager, teamwork is crucial. Think of examples where you've successfully collaborated with colleagues or trained new staff. Highlight your communication skills and how you contribute to a positive work environment.
✨Dress to Impress
Given the prestigious nature of Thornbury Castle, your personal presentation matters. Dress smartly for the interview to reflect the high standards expected in the role. This shows that you understand the importance of appearance in the hospitality industry.
