Assistant Restaurant Manager FULL TIME in Bristol

Relais & Chateau at Thornbury Castle are seeking a Assistant Restaurant Manager to join our hard working and professional Food & Beverage Team. Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes' drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. 1 Michelin Key Hotel and 3AA Rosette Restaurant. ~ Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required. ~ Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people). ~ Take accountability for all F&B operations in the absence of the F&B Operations Manager. ~ Service experience at 2/3 rosette level. ~ Take ownership of guests' requirements and food allergies. ~ Handle guest queries and complaints in a professional, calm and positive manner. ~ Follow Health and Safety and Food Safety procedures and make sure they are in place in the department. ~ Assist the F&B Operations Manager with rotas, recruitment and staff management within the department. ~ Develop and train new and existing staff on hotel standards and procedures. ~ Make sure the financial and HR procedures are in place and maintained in the department. ~30000/year + Additional share of the service charge and tips paid every month (approx. Previous experience working in a Relais & Châteaux property or AA Rosette-awarded restaurant is highly desirable. ~ Strong knowledge of classic cocktails, wines, and spirits, with a relevant professional qualification preferred. ~ A genuine passion for hospitality, with enthusiasm and flair for delivering exceptional guest experiences. 28 days holiday including bank holidays ~ An additional paid day off on your birthday ~ Complimentary stay at the Castle after 3 months' probation period successfully passed ~ Training programs via internal & external professionals and access to online training facilities ~ Staff and family rates on hotel accommodation and discounts on food and beverage ~ Recognition programmes ~ Uniform and meals provided whilst on duty and free parking