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- Tasks: Lead a passionate team to create unforgettable dining experiences in a stunning castle setting.
- Company: Thornbury Castle, a unique Tudor hotel offering refined hospitality.
- Benefits: Competitive salary, tips, 28 days holiday, and complimentary stays after probation.
- Other info: Training opportunities and staff discounts available.
- Why this job: Join a prestigious team and elevate your career in a historic and beautiful environment.
- Qualifications: Experience in fine dining and a passion for exceptional service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Relais & Chateau at Thornbury Castle are seeking a Food and Beverage Assistant Manager to join our hard working and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
About Us: Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life.
Job Description:
- Additional share of the service charge and tips paid every month (approx. 2-3K per year).
- Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications:
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Additional Information:
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
F&B Assistant Manager in Bristol employer: Thornbury Castle Hotel Limited
Contact Detail:
Thornbury Castle Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at places like Thornbury Castle. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you can contribute to creating those memorable 5* experiences for guests.
✨Tip Number 3
Be prepared with questions! When you’re interviewing, ask about the team culture and what they value most in their F&B Assistant Manager. This shows you’re genuinely interested and helps you assess if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities directly from us, making it easier to land that dream role.
We think you need these skills to ace F&B Assistant Manager in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering 5* experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role of F&B Assistant Manager. Highlight any relevant experience in high-end restaurants or hotels, especially if you've worked in a Relais & Chateaux or Rosette establishment. We love seeing how your background fits with our unique setting!
Be Professional Yet Approachable: In your cover letter, strike a balance between professionalism and approachability. We’re looking for someone who can handle guest queries calmly while also being friendly and welcoming. Show us your personality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Thornbury Castle. We can’t wait to hear from you!
How to prepare for a job interview at Thornbury Castle Hotel Limited
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including all dishes and drinks. Be ready to discuss ingredients, preparation methods, and suggest pairings. This shows your passion for food and beverage and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled guest queries or complaints in the past. Highlight your ability to remain calm and professional under pressure, as this is crucial in delivering that 5* experience they’re after.
✨Demonstrate Team Leadership
Think of instances where you’ve led a team or trained new staff. Discuss your approach to motivating others and ensuring high standards are met. This will show that you’re ready to take on the responsibilities of an Assistant Manager.
✨Dress to Impress
Since personal presentation is key in the hospitality industry, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the role and the standards expected at a prestigious establishment like Thornbury Castle.