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- Tasks: Lead a team of 40 cleaners, ensuring top-notch service delivery and compliance.
- Company: Join a dynamic company in Milton Keynes with a focus on soft services.
- Benefits: Earn up to £39,000 with potential for contract extension after maternity cover.
- Why this job: Make a real impact by managing a large team and enhancing service excellence.
- Qualifications: Experience in facilities management and strong leadership skills required.
- Other info: Immediate start available; flexible shifts may include weekends and evenings.
The predicted salary is between 39000 - 39000 £ per year.
Urgent Fixed Term Contract Role to start this week. You must be immediately available to be considered for the role. Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes. The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern, but you will work a standard shift.
The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. The role is paying up to £39,000 and following a successful appointment the company will seek to keep you on another contract after the cover has ended.
Role Responsibilities
- Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers on a day-to-day basis.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits, and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct, and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration, and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
About You - Role Requirements
- Proven operational leadership experience within soft services FM or large-scale cleaning environments (distribution centre experience desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development, and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation, and service excellence.
- Strong commitment to delivering a safe, clean, and fully compliant environment.
This role is to start within the next 2 weeks so if you are immediately available for a 12 month FTC then apply with your CV.
Site Cleaning Manager in Milton Keynes employer: Thorn Baker Recruitment
Contact Detail:
Thorn Baker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Cleaning Manager in Milton Keynes
✨Tip Number 1
Get your game face on! When you’re applying for that Site Cleaning Manager role, make sure to showcase your leadership skills and experience in soft services. We want to see how you’ve managed teams before, so be ready to chat about it in detail.
✨Tip Number 2
Networking is key! Reach out to your connections in the facilities management sector. We all know someone who knows someone, so don’t hesitate to ask for introductions or insights about the company you're eyeing.
✨Tip Number 3
Prepare for the interview like it’s a big match! Research the company’s values and recent projects. We want you to show them you’re not just a fit for the role, but also for their culture. Bring your A-game!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Site Cleaning Manager in Milton Keynes
Some tips for your application 🫡
Be Ready to Shine: Make sure your CV highlights your experience in soft services and cleaning management. We want to see how you've led teams and delivered excellent service, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your familiarity with facilities management and any relevant projects you've managed. This shows us you’re genuinely interested and not just sending out generic applications.
Show Off Your Communication Skills: Since the role involves building strong relationships, let your communication skills shine through in your application. Use clear, concise language and make sure to convey your ability to adapt your style to different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Thorn Baker Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of soft services and cleaning management. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing a large team and ensuring compliance with health and safety regulations. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved service delivery or handled compliance issues. Being able to articulate your leadership style and how you motivate your team will be key in this interview.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with an urgent issue or managing a conflict within your team. Practising these scenarios beforehand can help you respond confidently and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's approach to continuous improvement or how they measure success in their cleaning operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.