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- Tasks: Lead a team of 40 cleaners, ensuring top-notch service delivery and client satisfaction.
- Company: Join a dynamic company in Milton Keynes with a focus on soft services and facilities management.
- Benefits: Earn up to £39,000 with flexible hours and potential for contract extension.
- Why this job: Make a real impact by managing a large team and enhancing service excellence.
- Qualifications: Experience in facilities management or large-scale cleaning is essential.
- Other info: Immediate start available; perfect for those seeking a rewarding challenge.
The predicted salary is between 31200 - 46800 £ per year.
Are you immediately available for a fixed term contract role? Are you a manager with experience within Soft Services and Cleaning? If so, I have the role for you! Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes. The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern.
The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client. This is a fixed-term contract to cover leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. The role is paying up to £39,000 and following a successful appointment, the company will seek to keep you on for another contract after the cover has ended.
Role Responsibilities
- Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers on a day-to-day basis.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits, and statutory obligations to maintain full legal status.
- Build and maintain customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct, and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration, and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
About You - Role Requirements
- Proven operational leadership experience within soft services FM or large-scale cleaning environments (distribution centre experience desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development, and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation, and service excellence.
- Strong commitment to delivering a safe, clean, and fully compliant environment.
This role is to start within the next 2 weeks so if you are immediately available for a 12 month FTC then apply with your CV.
Cleaning Manager in Milton Keynes employer: Thorn Baker Recruitment Ltd
Contact Detail:
Thorn Baker Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Let them know you're on the lookout for a Cleaning Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to soft services and cleaning. This will help you tailor your responses and show that you're genuinely interested in the role and the company culture.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams, tackled challenges, and improved service delivery. Highlight your experience in compliance and health & safety, as these are crucial for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make a difference in the cleaning sector.
We think you need these skills to ace Cleaning Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in soft services and cleaning management. Use keywords from the job description to show that you’re a perfect fit for the role.
Showcase Your Leadership Skills: In your application, emphasise your operational leadership experience. Share specific examples of how you've managed teams and improved service delivery in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make it easy for us to see why you’re the right candidate for the Cleaning Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Thorn Baker Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of soft services and cleaning management. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing a large team and ensuring compliance with health and safety regulations. This will show that you're not just interested in the role, but that you understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you’ve improved service delivery or handled compliance issues. This is your chance to demonstrate your operational leadership experience and how you can bring that to the table.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use confident communication to express your ideas and be sure to listen actively. Remember, they’re looking for someone who can build strong relationships with clients and colleagues alike, so showing your interpersonal skills is key.
✨Be Ready for Scenarios
Expect to be asked about how you would handle specific situations, such as urgent issues or incidents. Think through potential scenarios related to cleaning management and prepare your responses. This will demonstrate your proactive problem-solving approach and readiness to tackle challenges head-on.
