Job Title: Client Support/Estimator • Location: Kings Norton
A fantastic opportunity has arisen for a Client Support/Estimator to join the company which delivers a world‑class organisation to the world through outstanding awareness raising campaigns, recruiting and admitting students or developing strategic links with international partners. The successful candidate will contribute to and take a role in all aspects of print and distribution services supporting the delivery of print and distribution services for students, staff, and the wider community.
What\’s in it for you
- £29,000 – £33,000 + package
- Salary sacrifice public transport season tickets, discounted electric car leasing, cycle to work scheme
- Generous pension scheme
- Enhanced maternity, paternity and adoption leave + on‑site day care nurseries
- Exclusive special offers and discounts (incl. gym memberships)
- Employee Assistance Programme
- Excellent training and development opportunities
Your Responsibilities
- First line contact for client enquiries.
- Handling client queries and resolving issues relating to specifications.
- Producing accurate, bespoke estimates efficiently.
- Responsible for maintaining margins in line with Print guidelines.
- Liaising with suppliers where outsourcing is required.
- Obtaining competitive outwork pricing.
- Booking in of orders and converting estimates to detailed, accurate job bags.
- Full job description available upon request.
Required Skills
- Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant experience evidencing the skills and ability to undertake the role. Minimum of grade C/4 in Mathematics and English at GCSE or equivalent level 2 qualification.
- Proven practical experience in a similar role within the print/distribution industry.
- Good working knowledge of Print MIS and standard Microsoft Office software.
- Basic working knowledge of Adobe Creative Suite, Fiery RiP and Quite Imposing software and understanding of DHL and Royal Mail postal procedures.
- Strong team player with excellent communication and listening skills with the ability to support colleagues maintaining a calm and professional disposition throughout.
- Willingness to contribute to evolving the MIS. Outstanding accuracy and attention to detail in all aspects of this work with a genuine desire to constantly refine and innovate the system.
- Full skills description available upon request.
For more information on the role please contact Chloe at Thorn Baker on 07733 314 668 or email: chloe.taquin@thornbaker.co.uk
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Contact Detail:
Thorn Baker Recruitment Ltd Recruiting Team