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- Tasks: Lead and inspire a team to deliver exceptional cleaning services across a £25-30 million portfolio.
- Company: Join a people-driven Facilities Management company with a strong reputation.
- Benefits: Enjoy a competitive salary of £75,000, a company vehicle, and bonus opportunities.
- Why this job: Be a key player in driving service excellence and client growth in a dynamic environment.
- Qualifications: Experience in managing large soft services portfolios and strong leadership skills.
- Other info: Great potential for internal promotions and business shares in a supportive culture.
The predicted salary is between 60000 - 84000 £ per year.
Thorn Baker is working in collaboration with a large, well-established and people-driven soft service Facilities Management company, to recruit a Cleaning Regional Director. The Regional Director within this business structure is responsible for leading a £25 - £30 million portfolio within the commercial sector, based within the heart of London. A comprehensive understanding of managing and effectively running a large soft services portfolio, with a streamlined focus on exceptional standards within contract cleaning service delivery. Salary - £75,000 (Plus company vehicle & Bonus) Based in London, ECA4 post code area.
Key responsibilities include:
- Lead, motivate and drive performance across a field-based team of Operations and Account Managers, ensuring high standards of service delivery.
- Analyse performance metrics and KPI data to develop and implement effective operational strategies, ensuring compliance and continuous improvement.
- Attend monthly and quarterly review meetings with senior stakeholders, presenting performance updates, reviewing KPI outcomes and conducting regular site visits.
- Coach, mentor and support management teams, pro-actively addressing customer feedback and driving service excellence.
- Collaborate closely with internal teams to identify efficiencies, enhance profitability and support overall business objectives.
- Build strong teams through effective coaching and leadership, with a feet on the ground approach.
As a Regional Director you’ll spend a lot of time supporting your team and addressing their development needs to set them up for success to deliver outstanding service to our clients, whilst building strong external client relationships. This is a great opportunity to be instrumental to our clients' growth, and you will be our brand advocate when dealing with colleagues and customers, devising strategies to maximise business opportunities. This would suit someone who is looking to join a strategic, people-focused business with endless potential for internal promotions and business shares.
Cleaning Regional Director in London employer: Thorn Baker Group
Contact Detail:
Thorn Baker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Regional Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing large portfolios and leading teams, as these are key aspects for the Cleaning Regional Director role.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their success.
We think you need these skills to ace Cleaning Regional Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Regional Director role. Highlight your experience in managing large portfolios and leading teams, as well as any relevant metrics that showcase your success in service delivery.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven performance and improved service standards in previous positions. We love a good story!
Showcase Your Leadership Skills: As a Regional Director, you'll need to lead and motivate teams. Use your application to demonstrate your leadership style and how you've successfully coached and developed others in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thorn Baker Group
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) and metrics relevant to the cleaning industry. Be ready to discuss how you've used data to drive improvements in service delivery and operational efficiency in your previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in motivating and developing teams. Think about specific instances where you’ve coached managers or improved team performance, as this will resonate well with the interviewers.
✨Understand the Business Landscape
Research the company’s position within the facilities management sector. Be prepared to discuss current trends, challenges, and opportunities in the commercial cleaning market, showing that you’re not just a candidate but a potential strategic partner.
✨Engage with Stakeholder Management
Since you'll be attending review meetings with senior stakeholders, practice articulating how you would present performance updates and address customer feedback. Demonstrating your ability to communicate effectively with various levels of management will set you apart.
