At a Glance
- Tasks: Prepare customer quotes, manage stock control, and handle incoming calls/emails.
- Company: Join a dynamic team at Thorn Baker Industrial Recruitment in Leicester.
- Benefits: Flexible hours, starting salary of £25-26k, and potential for pay increase after 12 months.
- Other info: Opportunity to work from home after training and excellent career growth potential.
- Why this job: Be the first point of contact and make a real difference in customer service.
- Qualifications: Admin experience preferred; strong communication and organisational skills required.
The predicted salary is between 25000 - 26000 £ per year.
Thorn Baker Industrial Recruitment are looking for a Service Administrator to join one of our clients based in Leicester. This will either be a temp to perm or straight permanent position.
The Job:
- Prepare and send customer quotes and complete service sheets in a timely manner as well as being responsible for managing the stock control.
- Be the first point of contact for incoming calls/emails to all external customers.
- Pursue customers for unpaid invoices.
- Ensure the service contracts renewals are sent out on time.
- Be responsible for all basic office tasks such as filing, reception, post, deliveries etc.
- Sending parts to service engineers and our customers, ensuring shipping notes invoices are issued.
Working Hours: Monday to Friday 9am-5pm but hours can be flexible - with 30 min unpaid lunch so 37.5 hours per week. At the start, you will be office based but after training - 2 days can be working from home.
Starting salary: £25-26k with the opportunity for an increase after 12 months.
The Person:
- Experience with ERP is beneficial.
- Understanding of technology/engineering is a plus but not essential.
- Exceptional level of written and verbal communication skills across all levels.
- Excellent time management and organisational skills.
- Friendly, polite, and professional attitude.
- Have a full UK driving licence as you may be asked to visit another location or attend a meeting or training in another location.
Service Administrator in Leicester employer: Thorn Baker Group
Thorn Baker Industrial Recruitment offers a dynamic and supportive work environment for the Service Administrator role in Leicester, where employees are valued and encouraged to grow. With flexible working hours and the opportunity to work from home after training, we prioritise work-life balance while providing competitive salaries and potential for salary increases. Our culture fosters collaboration and professional development, making it an excellent choice for those seeking meaningful and rewarding employment.
