At a Glance
- Tasks: Lead a team to manage IT and operational support, ensuring smooth service delivery.
- Company: Thorn Baker Facilities Management, a growing business with a focus on excellence.
- Benefits: Competitive salary, flexible working options, and clear career progression.
- Other info: Office-based role with one day of remote work each week.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in FM helpdesk management and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
Thorn Baker Facilities Management seeks an experienced FM Helpdesk Manager to lead a team of around 10 in Walton-on-Thames.
You’ll oversee IT and wider operational support, ensure maintenance requests are logged, allocated and progressed, and drive service delivery with KPIs and SLAs.
The role is office-based, Monday–Friday with one day from home, starting December, offering a £50,000–£55,000 salary in a permanent, full-time arrangement and clear career progression within a growing FM business.
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Senior FM Helpdesk & Service Delivery Lead employer: Thorn Baker Facilities Management
Thorn Baker FM is an excellent employer for those seeking a rewarding cleaning role in the Bedford area. With competitive pay, weekly payments, and a supportive work culture, employees enjoy a clean and safe environment while having access to staff areas and parking. The company values reliability and experience, offering opportunities for growth within a dedicated team that prioritises employee satisfaction.
Contact Details:
Thorn Baker Facilities Management Recruitment Team
